Running Your Business

The Sweet Spot in Customer Service: Understanding In-Store Preferences

The landscape of customer service has undergone significant changes in recent years. With the rise of online shopping, brick-and-mortar stores are constantly vying for the attention and loyalty of customers. However, the age-old adage, “The customer is always right,” might be more nuanced than it appears at first glance. According to an enlightening study by …

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TikTok Live: Is it time for your business to hop onto Live Streaming?

SMEs, listen up! Do you agree that the powerhouse of TikTok Live is a thriving hotspot for businesses like yours to gear up engagement and boost your slow physical sales? Despite the recent debate on the Malaysian government’s decision to look at Indonesia’s recent ban on Tiktok, it is undeniable that Tiktok poses a promising …

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Turn customers into loyal fans with data analytics

According to Harvard Business Review, 75% of business leaders concluded that delivering a relevant and reliable customer experience is key to business success and growth. The key lies in understanding our customers on a deeper level, delving into their needs, desires, and preferences. Understanding customer satisfaction In order to satisfy your customers, it is important …

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Making a comeback! How to win back your customers’ hearts.

The recent resurgence of Tutti Frutti in Damansara has sent waves of excitement among dessert enthusiasts. A nostalgia for Malaysians, Tutti Fruiti was the go-to frozen yogurt store for gatherings until its closure in 2016.  Tutti Fruiti’s successful comeback is a testament to the opportunities that SMEs can seize even after facing setbacks. Of course, …

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Qashier Champions SMEs: POSsible with Qashier Support Package

The POSsible With Qashier campaign shines the light on the aspirational journey merchants in the F&B industry undertake – captured earnestly within the Tasha’s Big Dream video. The pulsating heart of any city, F&B enterprises, from quaint cafés to bustling diners, tell the story of aspiration, perseverance, and passion. With our campaign, we aim to …

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From home-based to event booth, better business with Qashier app

Home-based businesses are on the rise. It is pretty common for today’s entrepreneurs to run a full-time successful business right from home. Aside from digital media providing an avenue for them to boost visibility, events like roadshows or bazaars are also an attractive way to expand their customer coverage. Setting up a booth at an …

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