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Affordable Access to Digitalisation: Financial Inclusion for MSMEs

Is financial inclusion for MSMEs thriving in Southeast Asia, or are they still stinging from limited access? What statistics show that MSMEs get their fair share of the financial love and support they deserve? High five, Southeast Asia! Among 42 global markets, 4 Southeast Asian countries (Singapore, Thailand, Vietnam, and Malaysia) excelled in the 2023 …

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How to create an effective e-commerce customer engagement strategy

Getting your feet wetter in the e-commerce landscape? Get ready to propel sales growth with a strong customer engagement strategy! These days, managing an e-commerce business is a heavily demanding task. Selecting the best e-commerce platform to host your products and services while adopting modern payment methods is only a starting point. A recent report …

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How Qashier Stock Request Feature Easily Helps Multi Outlet Retail Stores

In the ever-evolving world of retail chain stores, it’s important to offer a diverse range of products across multiple locations to reach more customers and boost your sales. The strategy does not revolve around just multiplying store locations. It involves building a scalable operational ecosystem that contributes to efficient inventory management across all your stores …

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Elevating customer experience with Qashier’s improved loyalty feature: Treats

Introducing the future of loyalty programmes – Qashier Treats! In today’s dynamic business landscape, staying ahead requires innovation. That’s why we’re thrilled to launch Treats, a game-changing rewards system designed to elevate customer experiences and drive business growth. Integrated seamlessly with QashierPOS + Pay solutions, Treats brings unparalleled convenience and value to merchants and customers …

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Qashier Treats loyalty: Key to increasing customer retention

Introducing Qashier Treats, the newest loyalty feature that will help sweeten your customer rewards! Gone are the days of complicated loyalty programmes that frustrate merchants and customers. With Treats, we’re bringing simplicity and delight back to the customer loyalty experience. Earning and redeeming rewards becomes effortless. Whether your customers are grabbing their favourite morning coffee …

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The psychology behind customer loyalty programs and influencing consumer behaviour

Customer loyalty is the lifeblood of successful businesses. Loyal customers spend more, return repeatedly, and become your best brand ambassadors. But what makes customers stick around? Beyond product quality and excellent service, clever psychology significantly influences consumer behaviour and encourages repeat visits.   The cost of acquiring new customers highlights the importance of loyalty. Studies suggest …

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Essential strategies for SMEs to ace their next trade show in Malaysia

A trade show can serve as a platform for small and medium-sized enterprises (SMEs) in Malaysia, offering opportunities to increase brand awareness and visibility. Such events can serve as a marketplace for businesses to showcase their products and services, effectively putting their brand on the radar of a new customer. Amidst the hustle and bustle, …

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Exploring hidden costs associated with bad historical sales data

Historical sales data is crucial for businesses, providing valuable insights into customer behaviour, market trends, and operational efficiency.  Utilising this data effectively enables informed decision-making that directly impacts profitability. However, bad sales data can lead to hidden costs. These include missed opportunities, inventory mismanagement, ineffective marketing campaigns, and misguided strategic planning. What are the types …

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Payments and sustainability: Eco-friendly practices in the fintech industry

As today’s young consumers increasingly prioritise sustainable and eco-friendly products, the trend presents a shift in business strategies, including payments.  According to McKinsey & Company, products with environmental, social, and governance (ESG)-related claims grew by 56% in the past 5 years. The World Economic Forum confirms this trend, coining global “eco-wakening” across demographics. This trend …

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