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Running Your Business

The Impact of POS Feedback Systems on Customer Satisfaction: Is It Worth Implementing?

Running Your Business / By

In the age of social media reviews and online feedback, a customer’s voice is stronger than ever. One negative review or bad customer experience can have wide-ranging repercussions for retailers. Collating, understanding, and responding to customer feedback then becomes paramount for businesses looking at how to improve customer satisfaction and stay competitive. But how can …

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Using POS Data to Customise Beauty Service Packages in Spas and Salons

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In today’s data-driven world, Point of Sale (POS) systems offer much more than just transaction processing. POS data is the cornerstone of effective customer relationship management as they offer far more than transaction processing, capturing a wealth of information, from sales figures and product details to customer demographics and preferences. For businesses in the wellness industry – …

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Is a Digital Wallet or Card Payment Terminal Better for My Business?

Qashier, Running Your Business / By

In an era where tapping and clicking have overtaken card swiping and inserting, the world of transactions is undergoing a dramatic transformation. Today’s small and medium-sized enterprises (SMEs) are at a pivotal juncture, tasked with choosing between traditional card payment terminals or rapidly emerging digital wallet systems. This decision is crucial for SMEs, particularly when …

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Creating a Seamless Multi-Channel Retail Experience with Qashier

Running Your Business / By

In today’s competitive market, multi-channel and omnichannel retail are becoming a necessity. More and more customers are expecting a unified, seamless customer experience when interacting with a brand’s touchpoints, both online and offline. While there are many benefits to a well-executed omnichannel retail experience, such as increased sales and repeated business, managing multiple channels can …

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How Businesses Can Enhance Customer Loyalty With Qashier Treats

Running Your Business / By

In today’s competitive retail landscape, fostering customer relationships is more crucial than ever. Retaining existing customers is significantly more cost-effective than acquiring new ones, making loyalty programmes a vital tool for any business. As a leading Point Of Sale (POS) system provider in Malaysia, Qashier has introduced a new customer loyalty programme called Qashier Treats. …

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QashierPay Soundbox: The easiest way to start accepting e-wallets

Product, Running Your Business / By

Is your business ready to accept digital payments? Mini-mart, cafe, or boutique, accepting QR code payments is easier than you think. Imagine your food stall is taking part in a night market – business is booming, and you’re swamped with orders. Your customers are asking about menu options, and you are overwhelmed handling payments and …

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Affordable Access to Digitalisation: Financial Inclusion for MSMEs

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Is financial inclusion for MSMEs thriving in Southeast Asia, or are they still stinging from limited access? What statistics show that MSMEs get their fair share of the financial love and support they deserve? High five, Southeast Asia! Among 42 global markets, 4 Southeast Asian countries (Singapore, Thailand, Vietnam, and Malaysia) excelled in the 2023 …

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How to create an effective e-commerce customer engagement strategy

Running Your Business / By

Getting your feet wetter in the e-commerce landscape? Get ready to propel sales growth with a strong customer engagement strategy! These days, managing an e-commerce business is a heavily demanding task. Selecting the best e-commerce platform to host your products and services while adopting modern payment methods is only a starting point. A recent report …

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