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Fraud Awareness Week with Qashier

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International Fraud Awareness Week, from November 12-18, 2023, shines the spotlight on security measures and tools that safeguard businesses and consumers from fraud. As a fintech company, Qashier invests in the most up-to-date features to secure each payment transaction. When considering a point-of-sale solution for your F&B, beauty, retail store, or other forms of business, …

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Malaysian halal market: What do F&Bs need to know

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As a global hub for halal products and services, Malaysia offers a lucrative market for F&B businesses. This makes possessing a halal certification not only enhances a store’s credibility but also boosts confidence among Muslim customers.  In this blog, we explore the significance of halal certification, consumer preferences, growth opportunities in Malaysia’s halal market and …

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Contactless Payments: Why Merchants Should Embrace Contactless Payments?

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In a previous article, we covered reasons why contactless payments are even more popular after a pandemic. Speed, security and savings are the key advantages for customers who use contactless payments! To make your business successful, responding to customers’ needs is unavoidable. If your business still only accepts traditional payments like cash, it may now …

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Contactless Payments: Why Are They Popular Even After Pandemic?

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In the wake of the global pandemic, it has shaken things up in the way online and offline merchants interact with customers. Some changes have proven to be more than just temporary adjustments. A notable shift is how customers are still loving contactless payments. It is not a fad; contactless payments are here to stay …

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The Sweet Spot in Customer Service: Understanding In-Store Preferences

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The landscape of customer service has undergone significant changes in recent years. With the rise of online shopping, brick-and-mortar stores are constantly vying for the attention and loyalty of customers. However, the age-old adage, “The customer is always right,” might be more nuanced than it appears at first glance. According to an enlightening study by …

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TikTok Live: Is it time for your business to hop onto Live Streaming?

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SMEs, listen up! Do you agree that the powerhouse of TikTok Live is a thriving hotspot for businesses like yours to gear up engagement and boost your slow physical sales? Despite the recent debate on the Malaysian government’s decision to look at Indonesia’s recent ban on Tiktok, it is undeniable that Tiktok poses a promising …

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Turn customers into loyal fans with data analytics

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According to Harvard Business Review, 75% of business leaders concluded that delivering a relevant and reliable customer experience is key to business success and growth. The key lies in understanding our customers on a deeper level, delving into their needs, desires, and preferences. Understanding customer satisfaction In order to satisfy your customers, it is important …

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Making a comeback! How to win back your customers’ hearts.

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The recent resurgence of Tutti Frutti in Damansara has sent waves of excitement among dessert enthusiasts. A nostalgia for Malaysians, Tutti Fruiti was the go-to frozen yogurt store for gatherings until its closure in 2016.  Tutti Fruiti’s successful comeback is a testament to the opportunities that SMEs can seize even after facing setbacks. Of course, …

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