Time is money, and efficiency is the key to success. So what can small and medium enterprises (SMEs) do? Find ways to streamline your operations.…
Taukehs, Lao Pans, and bosses! Have you prepared your business New Year resolutions for a noteworthy transformation in 2024?
This year’s Chinese New Year celebrates the year of the Wood Dragon, which symbolises growth, success, and the early stages of development. Wood reflects humanity’s desire to strive, expand, and flourish. Hence, 2024 will be a year that signifies well-being, power, and auspicious fortune.
As we step into an exciting era full of potential, it is time to relook and re-strategise your business journey. Setting business New Year resolutions is a good start – it reflects on your business achievements and evaluates where you can fine-tune them.
Whether this includes adapting to new technologies, nurturing your staff or collaborating with others, these business resolutions are the recipe for success. How many of these are already on your list?
1. Level Up Business Online Visibility
In the digital age, having a strong online presence is a must. To achieve this, consider creating new content marketing ideas, or revisiting your existing content to repurpose them. By constantly keeping your social media platforms updated with the latest trends, you stay engaged with customers and draw new audiences.
Your business can be discoverable online too! A recent example from Malaysia is the “RM10 Korean food” feature trending on TikTok and Instagram. In just over two weeks, this feature has generated over 200,000 likes and thousands of comments, shares, and saves!
2. Adopt and Embrace Technologies
Embracing technology is important for SME business owners to stay ahead in today’s competitive landscape. These tools not only help streamline internal processes, but they unlock opportunities to create potential loyal customers.
Qashier offers you POS solutions that check these boxes. From creating customer loyalty profiles, sales tracking, syncing online orders, and streamlining inventory management, QashierPOS does them all. Being tech-savvy with these features allows your business to meet evolving customer needs effectively.
Streamlining operations with Qashier is not limited to its POS features. QashierPOS is embedded with QashierPay to facilitate cashless payments that enhance customer convenience further and keep your business at the forefront.
With operations simplified, you free up valuable time and resources that allow you to focus on core operations and growth.
3. Optimise Customer-Centric Approach
Keep your customers in mind whilst making your 2024 business New Year resolutions!
A happy customer is not just a returning customer. They are influential supporters of your business too! Start by paying close attention to their feedback, where you can grasp their needs to provide outstanding customer service.
Here are some handy suggestions to build customer loyalty and satisfaction based on the type of business you are running:
4. Step Up Networking and Collaboration Efforts
Are your business New Year resolutions geared towards broadening your network and teaming up with others?
Building relationships with other small business owners can bring a win-win situation for reaching mutual goals. For instance, you can partner with a business that complements yours for cross-promotion campaigns, boosting visibility for both parties.
How are you going to foster valuable connections and reach new customers? Here are some tailored strategies that business owners in retail, F&B, and beauty salons can tap into:
Industry Events and Collaborative Pop-Ups:
Joint Workshops and Experiences:
Digital Collaborations and Online Promotions:
5. Cultivate a positive workplace
In the face of recession concerns, why not prioritise the well-being of your employees? Retaining a valuable team is just as vital as retaining your customers. After all, they play a key role in propelling your business forward.
In your business New Year resolutions, consider adding appreciation and support to help your team excel in their roles. A little gratitude can go a long way! By showing them that you care, you foster a positive work environment that motivates them to give their best. This translates to employees ensuring top-notch customer service that strengthens your small business’s resilience during economic downturns.
This Year of the Dragon, take your business to new heights with Qashier’s #SupportLokal deals!
Qashier’s #SupportLokal deals offer discounts of up to 50% off POS and Payments packages. Take advantage of this opportunity to streamline your operations, improve customer satisfaction, and drive your business forward. Hurry, this offer is for a limited time only! Contact us today or schedule a demo here to learn more about our Qashier #SupportLokal deals!
As we embrace the energy of the Wood Dragon, let’s set each other up for a prosperous 2024. May this Year of the Dragon bring you progress, luck, and success in all your endeavours. Gong xi, gong xi, and best wishes for a thriving business year ahead!
More about Qashier
Qashier offers multiple digital solutions, including QR code table ordering, table management (F&B), employee management, customer relationship management (loyalty programs), inventory management, data analytics, and cashless payments, in an all-in-one device.
Qashier promises a seamless setup without any need for technical expertise. It boasts a user-friendly interface that is simple for anyone to learn and use. In addition, you’ll find 7 days-a-week responsive technical support from the local team if you require assistance.
Try the Qashier app for free on your own Android device! Alternatively, you can speak to us to see how Qashier can meet your business needs. Schedule a meeting with us here, WhatsApp (+60) 12 660 2741, or email [email protected].