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The Impact of POS Feedback Systems on Customer Satisfaction: Is It Worth Implementing?

In the age of social media reviews and online feedback, a customer’s voice is stronger than ever. One negative review or bad customer experience can have wide-ranging repercussions for retailers. Collating, understanding, and responding to customer feedback then becomes paramount for businesses looking at how to improve customer satisfaction and stay competitive. But how can …

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Using POS Data to Customise Beauty Service Packages in Spas and Salons

In today’s data-driven world, Point of Sale (POS) systems offer much more than just transaction processing. POS data is the cornerstone of effective customer relationship management as they offer far more than transaction processing, capturing a wealth of information, from sales figures and product details to customer demographics and preferences. For businesses in the wellness industry – …

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Is a Digital Wallet or Card Payment Terminal Better for My Business?

In an era where tapping and clicking have overtaken card swiping and inserting, the world of transactions is undergoing a dramatic transformation. Today’s small and medium-sized enterprises (SMEs) are at a pivotal juncture, tasked with choosing between traditional card payment terminals or rapidly emerging digital wallet systems. This decision is crucial for SMEs, particularly when …

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Qashier. POS and Payments. Embedded.

In the dynamic landscape of Fintech and point-of-sale systems (POS), where innovation and efficiency are paramount, the terms “embedded” and “integrated” have gained significant prominence. When it comes to payments, these terms hold more than just semantic distinctions. In this blog post, we’ll dive into why Qashier proudly emphasizes its POS and payments solution as “embedded” …

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Creating a Seamless Multi-Channel Retail Experience with Qashier

In today’s competitive market, multi-channel and omnichannel retail are becoming a necessity. More and more customers are expecting a unified, seamless customer experience when interacting with a brand’s touchpoints, both online and offline. While there are many benefits to a well-executed omnichannel retail experience, such as increased sales and repeated business, managing multiple channels can …

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How Businesses Can Enhance Customer Loyalty With Qashier Treats

In today’s competitive retail landscape, fostering customer relationships is more crucial than ever. Retaining existing customers is significantly more cost-effective than acquiring new ones, making loyalty programmes a vital tool for any business. As a leading Point Of Sale (POS) system provider in Malaysia, Qashier has introduced a new customer loyalty programme called Qashier Treats. …

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QashierPay Soundbox: Your Entry into Smart POS Systems

In today’s fast-paced business environment, more small and medium-sized enterprises (SMEs) recognise the crucial role of digital payment systems in driving growth and enhancing customer experiences. The transition to a cashless society is not just a trend; it’s a transformative force reshaping the retail and service landscapes in Malaysia. In addition to the Qashier XS, …

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A look forward: Digital payments in Southeast Asia

Digital transactions are rapidly reshaping consumer behaviour, especially in Southeast Asia. The catalyst? The industry is steadily moving towards a cashless model, emphasising its role in fostering financial inclusion. This global shift towards digital payments, particularly in Asia-Pacific, further underscores how the area can contribute the highest value to the international cashless transactions market by …

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