Running Your Business

Harnessing the power of personalised payments for businesses

In our previous blog, we talked about understanding customer payment preferences and how personalised payments can transform the overall purchase experience of your customers. In this blog, get to understand the benefits and discover how you can leverage personalised payment solutions to empower your business. The advantages of utilising multiple personalised payment methods The digital …

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How personalised payments transform customer experience

In the pursuit of customer retention, a golden rule is to prioritise your customers’ needs. Are you currently offering personalised payments for your customers to enhance their shopping experience? For instance, Jenny, a young professional, seeks a fitness tracker. She finds one online but faces limited payment options at checkout—credit card or bank transfer only. …

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Navigating Price Increase: Strategies to maintain customer loyalty

Can your business retain customers while raising prices? Businesses in Malaysia have been navigating this delicate situation, especially with the recently imposed 10% tax on online purchases and the upcoming SST rate hike effective 1 March 2024.  While a price increase is inevitable, maintaining strong customer relationships can be achievable. With strategic planning, effective communication …

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Refine 2024 Business New Year Resolutions with Wood Dragon Vigor

Taukehs, Lao Pans, and bosses! Have you prepared your business New Year resolutions for a noteworthy transformation in 2024?  This year’s Chinese New Year celebrates the year of the Wood Dragon, which symbolises growth, success, and the early stages of development. Wood reflects humanity’s desire to strive, expand, and flourish. Hence, 2024 will be a …

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Customer Retention Amid Global Inflation: Five Long-Term Success Strategies

In the face of economic challenges, how would your business prioritise customer retention amidst global inflation? What strategies will you implement to ensure loyalty from your existing customer base? In 2022, Southeast Asia experienced a noteworthy economic rebound, registering a substantial 8.7% recovery after the pandemic-induced disruptions. Nevertheless, the growth hype simmered as the economy …

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