5 Trending Tech Every Retail Merchant Must Know!

Technology innovations for retail businesses are on the rise. As business owners, it’s advantageous to not just keep up but to adopt these new tech trends as they can improve the overall customer journey experience.

In this blog, we share 5 trending techs that every retail merchant must know, as well as how Qashier can support your business’ growth.

1. Omni channel – Bridging the Gap Between Online and Offline Shopping

Today’s technology has made retail selling online and offline convenient and relevant. An Omni channel integrates both online and offline shopping channels. For example, customers can taste or try products in a physical store and then buy them online, or explore and purchase products online and pick them up in person.

Omni channels also offer many other flexible ways to support the customer journey experience such as offering various payment methods, loyalty programs, and inventory management.

“TikTok” beauty store Fabs established itself as a beauty and skincare playground to introduce trending online beauty products to young females in physical retail settings. Aimed at providing a consistent shopping experience for their customers, founder Randy finds that balancing both channels effectively can pose a challenge. This is where Qashier’s POS system came into play, seamlessly integrating online and in-store purchases to streamline their operations.

How about integration with e-commerce platforms such as Shopify and WooCommerce?

Qashier has you covered with a simple seamless add-on that connects your store to these e-commerce platforms. Every purchase syncs automatically, keeping your inventory updated, while eliminating concerns such as mismatched stock numbers or out-of-stock products.

2. Pay by Link – Simplifying Online Transactions

In the era of increasing online selling platforms like social media giants Facebook, TikTok, and Instagram, the Pay by Link method has gained immense popularity due to:

  • Security – payment transactions are protected from fraud and meet all legal requirements
  • Cost efficient – merchants can save the cost of purchasing and maintaining card reader terminals
  • Convenient – customers do not need to download any apps for payment

Enhancing your sales with Qashier Pay by Link

Now available in Singapore, Qashier offers its Pay by Link feature which has benefited both our merchants and customers. This feature will next be available in Malaysia with other Qashier markets to come soon.

3. Automation with AI – Personalising the Shopping Experience

Artificial intelligence (AI) and IoT technology have revolutionised the retail industry, offering invaluable insights into consumer behaviour. By leveraging customer data, businesses can provide personalised shopping experiences – tech which big brands like Nike have been doing for years now.

With Qashier’s smart software solution, your business is supported with inventory management that automatically updates with each transaction, as well as customer relationship management tools and analytics to understand and provide value to your customers.

4. Cashless and Contactless Payment – Keeping Up with Customer Expectations

According to Visa, 96% of Malaysians use cashless payment methods including mobile wallets, cards, and QR codes. As technology continues to evolve, customers expect businesses to keep up and offer the convenience of using these secure and efficient payment options. Such a notion has been reflected in Paypal’s research where 58% of SMEs have digitalised their payment methods to facilitate digital payment methods including online payments, QR payments, digital wallets, and digital currency payments to meet customers’ paying preferences.

Make every payment simple with QashierPay

Qashier understands that keeping up with rapidly changing payment methods can be challenging for some merchants – this is where QashierPay comes in as the ultimate payment solution, offering various popular payment methods. QashierPay is integrated across Qashier’s range of POS terminals, allowing cashless and contactless payments alongside POS solutions on one single device seamlessly.

5. AR/VR – Enhancing Shopping Experience

Augmented reality (AR) and virtual reality (VR) have revolutionised the retail industry, allowing consumers to virtually try on products before making a purchase. Leading retailers like Sephora, Target, and Ikea have successfully implemented this virtual try-on technology.

By embracing AR applications, you can offer your customers the opportunity to try on clothes virtually, enhancing their shopping experience and boosting sales.

Embrace the future of retail tech with Qashier!

As the retail landscape continues to evolve, merchants need to embrace new technologies to stay competitive. Rest assured, Qashier is here to guide you every step of the way. With our innovative POS system and comprehensive suite of features, we empower you to provide exceptional customer experiences while streamlining your operations. Embrace the future of retail with confidence, with Qashier having your back!

More about Qashier

Qashier offers multiple digital solutions, including QR code table ordering, table management (F&B), employee management, customer relationship management (loyalty programs), inventory management, data analytics, and cashless payments, in an all-in-one device.

Qashier promises a seamless setup without any need for technical expertise. It boasts a user-friendly interface that is simple for anyone to learn and use. In addition, you’ll find 7 days-a-week responsive technical support from the local team if you require assistance.

Try the Qashier app for free on your own Android device! Alternatively, you can speak to us to see how Qashier can meet your business needs. Schedule a meeting with us here, WhatsApp (+60) 12 660 2741, or email [email protected].



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