Running Your Business

Table management techniques for restaurant peak hours

Peak hours in restaurants are a whirlwind of activity that can make or break a dining establishment’s success. From the moment guests walk through the door, the pressure is on to manage tables efficiently, deliver orders promptly, and maintain a top-notch customer experience in your peak-hours restaurant operations. Any hiccups during these crucial periods can …

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Commission reward system for staff: How to incentivise success to retain excellence

The power of a commission-based reward system for staff is more than just a feel-good perk! This reward system is a game-changer for your business, fostering a strong company culture, raising employee engagement, empowering team collaborations effectively, and creating a safe space for growth. Has your business started a commission-based reward system for staff yet?  …

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3 Benefits of a Handheld Mobile POS Terminal for SMEs

In an era where traditional marketing and advertising tactics are facing diminishing returns, small to medium enterprises (SMEs) and home-based entrepreneurs are exploring alternative strategies to connect with their target audience. One effective approach that has emerged is event marketing at bazaars and fairs, which offers a direct line to consumers in a vibrant and …

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Harnessing the power of personalised payments for businesses

In our previous blog, we talked about understanding customer payment preferences and how personalised payments can transform the overall purchase experience of your customers. In this blog, get to understand the benefits and discover how you can leverage personalised payment solutions to empower your business. The advantages of utilising multiple personalised payment methods The digital …

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How personalised payments transform customer experience

In the pursuit of customer retention, a golden rule is to prioritise your customers’ needs. Are you currently offering personalised payments for your customers to enhance their shopping experience? For instance, Jenny, a young professional, seeks a fitness tracker. She finds one online but faces limited payment options at checkout—credit card or bank transfer only. …

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Navigating Price Increase: Strategies to maintain customer loyalty

Can your business retain customers while raising prices? Businesses in Malaysia have been navigating this delicate situation, especially with the recently imposed 10% tax on online purchases and the upcoming SST rate hike effective 1 March 2024.  While a price increase is inevitable, maintaining strong customer relationships can be achievable. With strategic planning, effective communication …

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