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The Impact of POS Feedback Systems on Customer Satisfaction: Is It Worth Implementing?

In the age of social media reviews and online feedback, a customer’s voice is stronger than ever. One negative review or bad customer experience can have wide-ranging repercussions for retailers. Collating, understanding, and responding to customer feedback then becomes paramount for businesses looking at how to improve customer satisfaction and stay competitive. But how can …

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Using POS Data to Customise Beauty Service Packages in Spas and Salons

In today’s data-driven world, Point of Sale (POS) systems offer much more than just transaction processing. POS data is the cornerstone of effective customer relationship management as they offer far more than transaction processing, capturing a wealth of information, from sales figures and product details to customer demographics and preferences. For businesses in the wellness industry – …

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Creating a Seamless Multi-Channel Retail Experience with Qashier

In today’s competitive market, multi-channel and omnichannel retail is becoming a necessity. More and more customers are expecting a unified, seamless customer experience when interacting with a brand’s touchpoints, both online and offline. While there are many benefits to a well-executed omnichannel retail experience, such as increased sales and repeated business, managing multiple channels can …

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3 Benefits of a Handheld Mobile POS Terminal for SMEs

In an era where traditional marketing and advertising tactics are facing diminishing returns, small to medium enterprises (SMEs) and home-based entrepreneurs are exploring alternative strategies to connect with their target audience. One effective approach that has emerged is event marketing at bazaars and fairs, which offers a direct line to consumers in a vibrant and …

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Is a Digital Wallet or Card Payment Terminal Better for My Business?

In an era where tapping and clicking have overtaken card swiping and inserting, the world of transactions is undergoing a dramatic transformation. Today’s small and medium-sized enterprises (SMEs) are at a pivotal juncture, tasked with choosing between traditional card payment terminals or rapidly emerging digital wallet systems. This decision is crucial for SMEs, particularly when …

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Qashier Soundbox: Your Entry into Smart POS Systems

In today’s fast-paced business environment, more small and medium-sized enterprises (SMEs) recognise the crucial role of digital payment systems in driving growth and enhancing customer experiences. The transition to a cashless society is not just a trend; it’s a transformative force reshaping the retail and service landscapes in Singapore.  In addition to the Qashier XS, …

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