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Retail Chain: Optimise your customers’ experience with Qashier

Running a retail business chain poses a unique challenge. For one, optimising your customers’ journey to turn them into your loyal fanbase requires strategies and branding consistency.

Customers have varying shopping preferences. Especially in today’s competitive retail landscape where they are spoiled with options, having an omnichannel presence becomes a must-have for these businesses. 

How can they maintain consistency in customer experience across these channels to retain interest and loyalty? 

One Qashier solution – sell anywhere, understand sales performance and ultimately optimise your customers’ shopping experience

SMEs often grapple with the complex pain points of implementing an end-to-end omnichannel strategy. One significant challenge is the integration of various communication and sales channels, such as e-commerce platforms, social media, and physical stores. Coordinating these channels seamlessly requires substantial time, resources, and technical expertise, which can strain SMEs with limited budgets and personnel.  

Qashier empowers SMEs by allowing them the best of both worlds in in-store, remote, and backend management. Backed by Cloud, all processes are automated, giving them the time to focus on building a pleasant shopping experience for your customers. 

Manage sales across all platforms

Regardless of selling online or offline, you would want your customers to have an easy checkout experience. 

In-store, equipped every store or branch with the QashierX2 or QashierXS smart POS terminals that grants both the capability to accept any form of payment but anywhere with its portability. Online, seamlessly integrate your e-commerce accounts such as Shopify or WooCommerce. 

At the end of the day, all of your sales transactions are recorded on your QashierHQ merchant portal. Simply select the registered store to view the sales made for a particular date, giving a quick grasp of your business. 

Get the best out of your promotions

From the above mentioned convenience, you get to strategise meaningful marketing promotions. With customer relationship management (CRM) features available, you can strategise marketing promotions and initiatives based on customer and sales data. 

Business owners with omnichannel or multi-stores often find maintaining consistency in their promotions across omnichannel and tracking customer data challenging. With a centralised merchant portal, you can know which products/services are hot selling and which products/services require improvement. With centralised promotional activities on your platform, your customer will have a consistently enjoyable experience.

Manage inventories 

Have a best selling that you won’t want to disappoint your customers by being out of stock? Qashier got you covered with that as well. 

QashierHQ streamlines inventory management by allowing you to conveniently monitor your stock counts for all stores and platforms. This eliminates the need for manual updates thus reducing the risk of errors. Additionally, custom a reminder on when you would like to be notified to restock, thereby keeping your customer service on the ball.

Bridge the gap between online and offline channels with Qashier now

From e-commerce platform integration to POS solutions as well as payment integration solutions, Qashier streamlines your omnichannel management under one centralised merchant portal.

Qashier’s fast, simple, and intuitive design helps you with seamless channel integration, resulting in reduced administrative tasks and freeing up more time for essential business planning. Focus your energy on expanding your business and count on us for your omnichannel optimisation.

More about Qashier

So if you’re a small business looking for an innovative smart POS solution, contact us or visit our website to learn more about our cost-effective plans.

Qashier offers multiple digital solutions, including QR code table ordering, table management (F&B), employee management, customer relationship management (loyalty programs), inventory management, data analytics, and cashless payments, in an all-in-one device.

Qashier promises a seamless setup without any need for technical expertise. It boasts a user-friendly interface that is simple for anyone to learn and use. In addition, you’ll find 7 days-a-week responsive technical support from the local team if you require assistance.

Try the Qashier app for free on your own Android device! Alternatively, you can speak to us to see how Qashier can meet your business needs. Schedule a meeting with us here, call us at (+65) 3165 0155, WhatsApp (+65) 8887 7687, or email [email protected]

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