Day: August 19, 2024

In the age of social media reviews and online feedback, a customer’s voice is stronger than ever. One negative review or bad customer experience can have wide-ranging repercussions for retailers. Collating, understanding, and responding to customer feedback then becomes paramount for businesses looking at how to improve customer satisfaction and stay competitive. But how can …

The Impact of POS Feedback Systems on Customer Satisfaction: Is It Worth Implementing? Read More »

In today’s data-driven world, Point of Sale (POS) systems offer much more than just transaction processing. POS data is the cornerstone of effective customer relationship management as they offer far more than transaction processing, capturing a wealth of information, from sales figures and product details to customer demographics and preferences. For businesses in the wellness industry – …

Using POS Data to Customise Beauty Service Packages in Spas and Salons Read More »