Knowing your coffee order before you say it; tucking in handwritten thank you notes into your orders – these are the small gestures that micro, small, and medium enterprises (MSMEs) do that keep customers returning. And no doubt, it is these personalised gestures of appreciation that retain customers. Building a customer fanbase this way allows …
Keep ‘em loyal, keep them keen – build a fanbase with Qashier app Read More »
One of the best things about having a home-based business is definitely the flexibility. Running the operations how you want it when you want it. Apart from the creative freedom it gives you, you also do not have to worry about paying costly rent. Low operating costs, and the more personal connections formed with your …
For some February is the perfect time to get in the mood for love. For businesses, February 14th, Valentine’s Day, means a great time to cash in. Many lovebirds will be looking for the best dining offers or gifts. So the F&B, retail, and beauty industry can take advantage of the hype to launch promotional …
The beauty retail industry is growing at an incredible pace and tech is the catalyst. It’s a bold opening statement, but let’s look at the numbers. Currently, the beauty retail industry generates $100 billion worldwide. In 2023, the beauty industry in Southeast Asia is projected to increase by 10.98%, with a market volume of US$ …
We are officially in the year of the rabbit, and with major lunar new year celebrations behind us, we can reflect on the past year, and plan for the months ahead. For food and beverage (F&B) operators, allow us to set you on the right path – we highlight the five most important trends to …
For those celebrating Chinese New Year (CNY), there’s a definite sense of excitement as you anticipate a proper reunion with relatives in person. Pandemic restrictions are pretty much behind us, which means merchants can breathe a sigh of relief and operate business as usual. As most Southeast Asian countries may observe a long CNY break, …
Huat throughout the CNY holiday for F&B and retail Read More »
The upcoming Lunar New Year heralds a new year of opportunities for everyone. As festival celebrants worldwide get busy with spring cleaning and stocking up on new year goodies, it’s also time for businesses to prepare for the festive crowds. 2023’s fewer pandemic restrictions mean we can look forward to maskless visits and even live …
The retail industry is constantly evolving. So while it might be impossible to predict exact consumer behaviour, past patterns can inform future trends. If you own a retail business, these are trends you should implement in 2023. Marketing TikTok and Gen Z will shape social commerce A 2022 Accenture survey found that almost 2 billion …
Happy New Year! 2023 is upon us, and it’s the perfect time for a fresh start. It is going to be an exciting first quarter for businesses here in Southeast Asia. With most pandemic restrictions lifted, we can look forward to living a life closer to how it was before. However, as consumers resume in-store …
An efficient system to manage staff working hours will keep you on top of things, especially with the festive holidays, and the upcoming Lunar New Year right around the corner. Consumers’ habits have changed from exclusively shopping online over the past two years, back to having both e-commerce and physical shopping options. If your business …
