New Year, New POS: 5 Signs It’s Time for a POS System Upgrade

As businesses embark on a new year, it’s crucial to reevaluate the tools contributing to their success. The first item to look at is your point of sale (POS) system as this technology can make or break your business’ growth and success. 

A well-designed POS system can increase profits, but an inefficient one can lead to costly issues. If part of your business New Year’s resolution is getting a new POS or a POS system upgrade, then it’s essential to recognise the signs indicating it’s time to make a change. Here are five signs you must look for.

1. You are experiencing technical issues.

Technical difficulties in your current POS system are a major red flag, signalling that you need an upgrade. Slow, buggy, or user-unfriendly systems can impede business efficiency. Regular crashes or sluggishness, especially during peak hours, signal a need for a POS system upgrade.

If you’re still wondering whether it’s necessary to switch your POS system, here’s a checklist to help you assess your current system:

  • How frequently do you find yourself rebooting your POS system, whether on a daily or weekly basis?
  • How often has your POS system required repairs?
  • Does your POS system experience frequent freezing?
  • Is training new staff on your current POS system challenging?
  • Are there unnecessary delays in the processing and authorisation of transactions?

If you’re encountering these issues, it suggests that your POS system is overdue for an upgrade. 

Qashier excels in this aspect, offering regular feature updates to enhance user experience. For instance, Qashier has recently made improvements to its multi-store dashboard and stock transfer feature. 

Our dedicated in-house product development team continually improves existing products and creates innovative new features. This commitment to ongoing product development ensures that your POS system is always ready to meet the evolving needs of your business. 

2. Your POS features are outdated and not customisable.

Retailers often find their POS systems unsatisfactory for various reasons. One reason is that their POS features are not updated. Another reason is that their business has grown, yet their POS systems aren’t scalable and cannot keep up.  

Every business has unique operational needs, and sticking to a one-size-fits-all approach often falls short. For example, F&B focuses on quick transactions and table management, whereas in Beauty, appointment scheduling and client profiles are essential. For Retail, inventory management and sales tracking could be essential. 

When it comes to your business, are you looking to incentivise staff with commissions, and create customer loyalty programs, or are you expanding from a home-based business to a physical store? No problem! Qashier’s POS system lets you add features as and when needed, or when you’re due for a POS system upgrade.

Qashier recognises these varied needs and offers customisable features suitable for different industries. With intuitive, cloud-based solutions, portable terminals, and customisable options for various business needs, Qashier strives to support business growth at every stage, in any industry. 

3. Your POS integrations are limited.

Having limited POS integrations can hinder the growth and efficiency of your business. It’s essential to have a POS system that integrates seamlessly with various platforms, such as accounting software, and e-commerce platforms.

These integrations help streamline operations and expand your market reach by connecting your business to a broader customer base. Integrating with diverse platforms also allows your POS system to facilitate smoother transactions and efficient inventory management, providing a cohesive view of your business operations. 

These integrated features improve efficiency and operational fluidity, ultimately boosting customer satisfaction and fostering business growth.

4. You can’t reach your POS technical support team.

Having a reliable customer support team is essential for any POS system. Transitioning to a POS system provider with a dependable and responsive customer support team, like Qashier, can significantly improve your business operations. A reliable support system ensures quick resolution of issues, maintaining a smooth and uninterrupted flow of business processes. 

Choosing Qashier as your POS solutions provider, you’ll be entrusted to a best-in-class, 7-day-a-week customer support team to ensure that any challenges you experience with your Qashier POS are swiftly addressed. Our dedicated support team ensures that your business operations are consistently reliable and customer-focused.

If your POS system provider falls short of providing you with reliable customer support, it’s time to consider a POS system upgrade.

5. You accept limited payment options.

If you only accept cash now, it’s going to be challenging to stay competitive. After all,  over a third of SMEs have adopted digital payments, recognising the need to keep up with consumer preferences and technological advancements. 

Embracing various payment methods, including digital and contactless options, is critical for businesses today. Empower your business to accept digital payments with the QashierPay Soundbox payment terminal. With real-time alerts for successful transactions, the Soundbox is particularly useful for fast-paced environments in need of more payment options. Alongside this, Qashier’s QR payments, Pay by Link, and other cashless payment methods ensure a smooth, efficient transaction experience for merchants and customers. 

This adaptability is crucial in light of the increasing preference for mobile and contactless payments. Moreover, Qashier’s robust CRM and refund capabilities ensure businesses can handle transactions securely and efficiently, maintaining customer trust and adapting to the evolving digital payment landscape. 

Qashier: The Ultimate Business Solution for POS System Upgrade

As the new year unfolds, it’s an opportune time for businesses to evaluate and upgrade their Point of Sale (POS) systems. So, if a POS system upgrade is at the top of your to-list, check out Qashier’s innovative solutions. 

Beyond providing convenience, Qashier is designed to streamline operations efficiently. Whether you’re starting or scaling up, Qashier POS systems adapt to your business needs, ensuring smooth transactions and enhanced operational flow. It’s the ultimate business solution a business needs to succeed in an increasingly competitive market.

More about Qashier

Qashier offers multiple digital solutions, including QR code table ordering, table management (F&B), employee management, customer relationship management (loyalty programs), inventory management, data analytics, and cashless payments, in an all-in-one device.

Qashier promises a seamless setup within 10 minutes, without the need for technical expertise. It boasts a user-friendly interface that is simple for anyone to learn and use. If you require assistance, you’ll find 7 days-a-week responsive technical support from your local team.

Try the Qashier app for free on your own Android device! With just one terminal, you’ll be able to accept an array of payment types, from major credit cards, e-wallets and EFTPOS. Speak to us to see how Qashier Smart POS can meet your business needs. Schedule a meeting with us here, or reach out via email [email protected].