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Bake it till you make it: Why bakeries need a smart POS system

Like any other business, it’s crucial for bakeries to continuously engage customers with new and exciting items to keep them coming back for more.

A smart point of sale (POS) solution will not only help manage your inventory, but offer valuable data which can help you focus on what sells best, and what items you should tweak.

Reason 1: To track raw materials

Bakeries sell items that are perishable and have a short shelf life. This means that it’s not easy to predict demand on a daily basis. The quantity of baked items differs daily.

Therefore, overstocking or under stocking raw materials can affect sales badly. Overstocking will mean that the bakery must get rid of ingredients before it expires. Under stocking will lead to a lost chance in sales if the demand for, say, brioche bread suddenly triples on that day.

An ingredient management system will help you keep track of the amount of ingredients you use for each baked good. It also enables you to track the number of sales you are making from that item.

In this way, you can analyse and make a rough prediction of how many ingredients to keep in stock. You also can gauge how much semi-processed raw materials you need to make a specific item.

Say, for example, your baked cheesecake suddenly hits a sweet spot in sales for May due to an Instagram post that went viral. You will need the batter to be ready for baking before the crowds come. Your smart POS system can keep track of all the ingredients you are using.

Additionally, the process is automated if you have entered the recipe for each of your dishes. You just need to enter the X kg of flour, or X amount of eggs required.

Using the Qashier POS system, the software will automatically send you a notification once the ingredient list is low. This nifty step saves you time worrying over tracking the ingredients, and you can focus on baking and serving customers.

Reason 2: To manage advanced orders

Birthdays, anniversaries, family gatherings, Mother’s or Father’s Day, and the list go on. Cakes are memorable for celebrations, and as a bakery owner, you want to make sure that you are ready to cater for this demand when it happens.

Thankfully, Qashier’s smart POS solution integrates with online eCommerce platforms like Shopify. Using cloud-based technology, any orders placed with your online store are transferred to your POS, and you can get baking immediately.

You’ll have all the advanced details such as the date, time, and customer’s information at your fingertips. No more looking scrolling through messages on your Whatsapp or frantic calling of your staff to find out whether the birthday cake recipient is one or 10 years old. Simply refer to the Qashier system to see at one glance all the details you need, including special requests made by customers.

Reason 3: Keep your favourite customers coming back for more!

Do you have a customer who comes in like clock work at 2pm daily? She or he swears by your tarts for tea, and their children must have your loaves for breakfast.

Well, you might want to make them feel like a VIP, and reward them for always supporting your bakery.

Then the Qashier smart POS solution is going to help you engage your customers greatly. Apart from a feedback system and a contactless payment terminal, you can also create promotions such as birthday discounts.

A little goes a long way. Even a 5% discount code for your VIP customers can put a smile on their faces.

With the right smart POS solution, you’ll easily create various promotions for different special occasions!

Conclusion

An easy to use smart POS solution which helps with ingredient management can optimise your business operations.

Hear from some of our Singapore clients, such as Flourish Bakehouse, or petals by Victoria, to find out why they chose Qashier.

The smart POS system can handle different operational aspects, from QR code table ordering to table management (F&B), employee management, customer relationship management (loyalty programs), inventory management, data analytics, and cashless payments.

Speak to us to see if Qashier’s Smart POS can meet your business needs. Schedule a meeting with us here, contact us at +63 927 087 2441 (Viber) or email at [email protected].

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