Qashier triumphs with two awards for Fintech categories at Singapore and Malaysia Technology Excellence Awards 2024
The company continues to set standards in the fintech space…
The company continues to set standards in the fintech space…
The company continues to set standards in the fintech space…
Your POS hardware is the soul of your business, processing transactions constantly day in and day out. Since it could run for up to 10 hours daily, 7 days a week, you and your staff must upkeep it for optimal performance.
In this blog, we will discuss how to effectively clean and maintain your POS hardware using budget-friendly methods.
Although POS hardware can withstand harsh environments, daily usage will expose the terminal to dust, grease, dirt, and drops. Grime can accumulate on the hardware surface, eventually degrading components. These practices will help you reduce costly repairs and hassles from the start. Remember to power off the terminal and disconnect cables before proceeding with cleaning.
Wipe down the screen and keypad with a dry or slightly damp microfiber cloth, perfect for clearing daily dust.
Spray isopropyl alcohol on a microfiber cloth and thoroughly clean frequent contact areas of your POS hardware, such as the keypad, touch screen, card reader, and receipt slot. For hard-to-reach areas, use cotton swabs dipped in a disinfectant solution.
Disconnect all cables. If you have compressed air, use it to blast away debris between ports, vents, and buttons. Spray dusty ports and buttons away from the screen.
Software maintenance is mandatory for your POS system to upkeep payment transactions smoothly and uninterrupted.
Enable the automatic updates feature so your POS always has the latest security patches and bug fixes. Check with the provider for updated instructions and install them properly.
You could have one large POS terminal at your physical store or a portable one for other purposes. Aside from regular cleaning methods, proper handling is mandatory.
Place and organize the cables neatly to prevent them from entangling or pulling. If you like, get a cable organizer for a neat setup for the workspace. Disconnect all cables regularly when wiping them off from dust or debris.
Spills can harm the sensitive components of your POS hardware. Always keep food and drinks away from the terminal area. If possible, have a spill kit nearby for quick response to minimize damage. Alternatively, use a spill mat underneath it for added protection.
Your POS hardware is like any other electronic device that requires a safe environment to function and run well.
Most electronic devices function best in moderate room temperature (20℃ -24℃), so avoid placing POS hardware terminals near heat or in direct sunlight. Use a fan if operating in hot environments. Direct sunlight can cause screen glare and potentially damage internal components in the long run. Opt for blinds or curtains to control direct sunlight exposure if possible.
Extreme humidity may lead to corrosion and damage to the POS hardware. Consider using a dehumidifier if required or damp-rig containers for smaller spaces.
Voltage fluctuations can fry your POS terminal, so a surge protector is a must-have to safeguard your equipment from voltage spikes. For additional safety, use multi-outlet surge protectors.
All payment transactions, inventories, and customer information are your crucial business assets that require backing up at all costs.
It is fundamental for the industry standard with a foolproof backup strategy. In case of unexpected issues arises:
Develop a regular backup schedule based on your business transaction volume and data sensitivity. Daily backups are ideal for high-volume businesses, while weekly backups are ideal for regular transactions. Turn on the automated backups whenever possible to ensure consistency and avoid human error.
To perform test restoration to verify that your data backups work flawlessly. This will give you peace of mind that you can recover the data securely during an emergency.
Early detection of minor POS hardware issues pays off. Create a maintenance checklist for your employees and guide them in using it. When staff members perform daily, weekly, or monthly checks, tick off the checklist so nothing gets missed. Refer to the POS user manual for additional specific instructions or timeline checkup recommendations.
Running a business is demanding, and you deserve fewer worries about managing customers, inventories, and marketing. POS hardware breakdowns are a huge NO-NO. Qashier is here to help you with:
Running a business rarely happens between 9 to 5. That is why you can count on our customer support to answer your questions, troubleshoot any issues, and provide expert advice on using QashierPOS to its full potential.
You will find helpful resources, including FAQs, troubleshooting guides, and in-depth articles for the answers you are searching for. Click here.
If you prefer live interaction, the Live Chat feature connects you directly with a customer support representative at any time of day or night.
Qashier offers multiple digital solutions, including QR code table ordering, table management (F&B), employee management, customer relationship management (loyalty programs), inventory management, data analytics, and track payments, in an all-in-one device.
Qashier promises a seamless setup within 10 minutes, without the need for technical expertise. It boasts a user-friendly interface that is simple for anyone to learn and use. If you require assistance, you’ll find 7 days-a-week responsive technical support from your local team.
Try the Qashier app for free on your own Android device! Speak to us to see if Qashier’s Smart POS can meet your business needs. Schedule a meeting with us here, or contact us at +63 917 QASHIER (7274437) (Whatsapp and Viber) or email at [email protected].