With the dawn of technology in this digital age, everything we do involves the use of digital devices equipped with cutting-edge software that allows us to seamlessly place our orders and make payments using just our smartphones. And the QR code ordering system is one example of such technology.
In fact, QR codes aren’t something new to us; it’s been around since the ’90s and only started to gain traction when COVID-19 hit our shores in March 2020 – a time where contactless transactions peaked and still doing so today.
If you haven’t already used a QR code ordering system for your F&B business, you’re missing out on a range of benefits as more and more people begin to adopt a lifestyle that revolves around contactless transactions. Let’s take a look at some of the benefits.
1. Ability to digitalise your menu
Printed menus are no doubt convenient as they provide your customers with a comprehensive look at the dishes your F&B business has to offer, from the ingredients to how the dish is supposed to look. But, the current situation calls for us all to be extra vigilant in maintaining our hygiene.
For this reason, having a QR code ordering system with your digitalised menu is a better alternative for your customers. They only need to scan the QR code you provide to access the digital menu – it’s simple and much more convenient than printed menus.
2. Reduces Human Error and Saves Time
With a QR code ordering system, upon being seated, your customers can use their smartphones to scan and browse the digital menu without the assistance of a waiter/server.
On top of that, with an integrated ordering system, your customers can directly place an order as they browse through the menu and make payment at the checkout page. This can greatly reduce human error and save time in rectifying mistakes in your customer’s orders.
3. No Need for Staff to Take Orders
Adding on to the previous point, a QR code ordering system renders your staff members obsolete when it comes to taking customers’ orders. At the same time, it can reduce the burden on your staff, especially during peak hours, when the restaurant or café is packed with customers.
This allows your staff to shift their focus to more important tasks such as cleaning, attending to customers, or serving the food. With such an ordering system on your side, you won’t have to hire as many staff to run your F&B business.
4. Easily Updates Menu
Since your menu is digitalised with the QR code ordering system, you won’t have to worry about printing new menus for every little change or addition to your menu. After all, you only need to access the backend system and update your digital menu.
Whether it be changing the design or look of your menu, editing menu descriptions or adding new menu items, a digital menu is a cost-effective solution for when you need to update your menu.
5. Consistent Branding
For your F&B business to gain a stable foothold in this highly competitive industry, you will need consistent branding to reinforce your business brand. With a QR code ordering system that’s fully integrated and customisable with your POS (point-of-sale) system, you can manage your digital menu under one unified cloud backend.
With that, you can ensure that the updates and menu highlights are accurately reflected across all your outlets to present consistent marketing messages. Besides, high-quality images and videos can be displayed on your digital menu to capture the attention of your customers and convert more sales with unplanned purchases.
One Qashier POS solution comes with integrated payment processing. With just one terminal, you’ll be able to accept an array of payment types, from major credit cards, e-wallets and EFTPOS. Speak to us to see how Qashier Smart POS can meet your business needs. Schedule a meeting with us here, or reach out via email [email protected].