Technology innovations for retail businesses are on the rise. As business owners, it’s advantageous to not just keep up but to adopt these new tech trends as they can improve the overall customer journey experience.
In this blog, we share trending techs that every retail merchant must know, as well as how Qashier can support your business’ growth.
1. Omni channel – Bridging the Gap Between Online and Offline Shopping
Today’s technology has made retail selling online and offline convenient and relevant. An Omni channel integrates both online and offline shopping channels. For example, customers can taste or try products in a physical store and then buy them online, or explore and purchase products online and pick them up in person.
Omni channels also offer many other flexible ways to support the customer journey experience such as offering various payment methods, loyalty programs, and inventory management.
“TikTok” beauty store Fabs established itself as a beauty and skincare playground to introduce trending online beauty products to young females in physical retail settings. Aimed at providing a consistent shopping experience for their customers, founder Randy finds that balancing both channels effectively can pose a challenge. This is where Qashier’s POS system came into play, seamlessly integrating online and in-store purchases to streamline their operations.
How about integration with e-commerce platforms such as Shopify and WooCommerce?
Qashier has you covered with a simple seamless add-on that connects your store to these e-commerce platforms. Every purchase syncs automatically, keeping your inventory updated, while eliminating concerns such as mismatched stock numbers or out-of-stock products.
2. Automation with AI – Personalising the Shopping Experience
Artificial intelligence (AI) and IoT technology have revolutionised the retail industry, offering invaluable insights into consumer behaviour. By leveraging customer data, businesses can provide personalised shopping experiences – tech which big brands like Nike have been doing for years now.
With Qashier’s smart software solution, your business is supported with inventory management that automatically updates with each transaction, as well as customer relationship management tools and analytics to understand and provide value to your customers.
3. Cashless and Contactless Payment – Keeping Up with Customer Expectations
According to Visa, 96% of Malaysians use cashless payment methods including mobile wallets, cards, and QR codes. As technology continues to evolve, customers expect businesses to keep up and offer the convenience of using these secure and efficient payment options. Such a notion has been reflected in Paypal’s research where 58% of SMEs have digitalised their payment methods to facilitate digital payment methods including online payments, QR payments, digital wallets, and digital currency payments to meet customers’ paying preferences.
Make a payment simple with Qashier
Qashier understands that keeping up with rapidly changing payment methods can be challenging for some merchants – you can accecpt QR payment with Qashier and connecting with EDC, you can expand more various payment method like a credit card.
Embrace the future of retail tech with Qashier!
As the retail landscape continues to evolve, merchants need to embrace new technologies to stay competitive. Rest assured, Qashier is here to guide you every step of the way. With our innovative POS system and comprehensive suite of features, we empower you to provide exceptional customer experiences while streamlining your operations. Embrace the future of retail with confidence, with Qashier having your back!
More about Qashier
So if you’re a small business looking for an innovative smart POS solution, contact us or visit our website to learn more about our cost-effective plans.
Qashier POS system offers multiple digital solutions, including QR code table ordering, table management (F&B), employee management, customer relationship management (loyalty programs), inventory management, data analytics, and cashless payments, in an all-in-one device.
Qashier promises a seamless setup without any need for technical expertise. It boasts a user-friendly interface that is simple for anyone to learn and use. In addition, you’ll find 7 days-a-week responsive technical support from the local team if you require assistance.
Try the Qashier app for free on your own Android device!
Alternatively, you can speak to us to see how Qashier can meet your business needs. Schedule a meeting with us by calling us at 02-544-0267 or Contact us via Line Official: @qashier.th
