Coming soonCrew team chat
Your team, your GM, one chat.
Message your staff, organise chats by team, and send announcements, all separate from personal chats. Tag @GM in any conversation to check a number, update the menu or send an invoice. Included in your Qashier plan.
- Keep work chats separate from personal ones. Direct messages, groups and announcements for your whole team.
- Tag @GM and it gets done. GM only does what each person is allowed to do.
- Aaron @GM can we drop the matcha cake to RM15? We have too many left.
- QashierGM Price changes need a manager's approval. I've sent this to Mei Lin.
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For Mei Lin to approve
Change matcha cake price, RM18.90 to RM15.00
Approved by Mei Lin Not now. Nothing has changed.
- QashierGM Done. Matcha cake is now RM15.00 at Sunway.
You're Mei Lin. Tap Approve.
GM only sees the chats you tag it into.
The problem
Right now, work runs on personal chat groups.
- Shift changes get lost between family chats and weekend plans.
- Staff who leave still keep the whole history on their phone.
- Nobody in the group can actually check a number, update the menu or send an invoice.
Everything your team needs to talk.
Work chat that lives inside Qashier, on QashierHQ and the Qashier app. Keep work chats separate from personal ones.
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Private direct messages
One-to-one chats stay between the people in them. Owners can't read staff direct messages.
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Group chats
Bring the right people together for a shift, an event or a new menu.
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Chats by team or department
Floor, kitchen and outlet chats, organised the way your business already runs.
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Announcements with read receipts
Tell everyone at once and see exactly who has read it. Every message shows read receipts.
QashierGM in Crew
Meet the teammate who can actually do the work.
Other chat apps let your team talk about the work. Crew lets your team get the work done, because QashierGM is in the conversation, connected to your sales, menu and payments.
GM only does what each person is allowed to do.
- Mei Lin @GM how did lunch go at Sunway vs Bangsar?
- QashierGM Lunch today (11am to 3pm): Sunway RM6,420, up 8% on last Tuesday. Bangsar RM3,960, down 12%, mostly fewer dine-in orders after 1pm.
- Mei Lin Bangsar is short one server today, that explains it. Ravi, can you send someone over tomorrow?
- Ravi Ok, I'll move Daniel.
- Aaron @GM mark the salmon aburi sold out
- QashierGM Done. Salmon aburi is now sold out at Sunway.
- Aaron @GM can we drop the matcha cake to RM15? We have too many left.
- QashierGM Price changes need a manager's approval. I've sent this to Mei Lin.
-
For Mei Lin to approve
Change matcha cake price, RM18.90 to RM15.00
Approved by Mei Lin Not now. Nothing has changed.
- QashierGM Done. Matcha cake is now RM15.00 at Sunway.
- Hana @GM send Jasmine Tan a RM9,000 deposit invoice for the wedding dinner on Sat 14 Nov, 120 guests
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For Hana to approve
Send invoice and payment link
Approved by Hana Not now. Nothing has changed.
- QashierGM Sent. I'll post here when it's paid.
- Later QashierGM Jasmine Tan has paid the RM9,000 deposit.
- Ravi Great. Can we schedule a menu tasting with her next week?
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Announcement · Hana to all staff
Our festive menu starts Monday at both outlets.
Read by 12 of 14
- Siti @GM what's on the festive menu and how much is each item?
- QashierGM Five festive items from Monday at both outlets: Wagyu donburi RM78, Truffle chawanmushi RM32, Yuzu salmon set RM58, Sakura mochi platter RM38, Hot sake flight RM48.
- Siti Thanks, I'll brief the team at 3pm.
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Announcement · Hana to all staff
Our festive menu starts Monday at both outlets.
Read by 12 of 14
- Siti @GM 节日菜单有哪些菜?每样多少钱?
- QashierGM 周一起两家分店推出五款节日菜品:和牛丼 RM78、松露茶碗蒸 RM32、柚子三文鱼套餐 RM58、樱花麻糬拼盘 RM38、热清酒品鉴组 RM48。
- Siti 谢谢,我下午3点跟团队讲解。
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Announcement · Hana to all staff
Our festive menu starts Monday at both outlets.
Read by 12 of 14
- Siti @GM apa yang ada dalam menu perayaan dan berapa harga setiap item?
- QashierGM Lima item perayaan mulai Isnin di kedua-dua cawangan: Wagyu donburi RM78, Truffle chawanmushi RM32, Set salmon yuzu RM58, Platter mochi sakura RM38, Hot sake flight RM48.
- Siti Terima kasih, saya akan taklimat pasukan pada pukul 3 petang.
Everyone gets the right access.
When someone tags @GM, it acts with that person's permissions, the same ones they have in Qashier. Staff get quick answers and simple fixes. Bigger changes go to whoever can approve them.
One question, three people.
- AaronFloor staff, Sunway
@GM change the matcha cake to RM15
QashierGMPrice changes need a manager's approval. I've sent this to Mei Lin.
Sent for approval
Floor staff: price changes go to a manager.
- Mei LinOps manager
@GM change the matcha cake to RM15
QashierGMDone. Matcha cake is now RM15.00 at Sunway.
Done
Ops managers can update prices at their outlets.
- HanaOwner
@GM change the matcha cake to RM15
QashierGMDone. Matcha cake is now RM15.00 at Sunway.
Done
Owners approve their own requests in the card.
GM only does what each person is allowed to do. It doesn't matter who else is in the group.
| Who tags @GM | GM can | Goes for approval |
|---|---|---|
| Floor or kitchen staff | Answer questions about the menu and their outlet, mark items sold out | Price changes, new items |
| Store or ops manager | Answer questions about their outlets' sales, update menu items and prices | Invoices above their limit, changes to other outlets |
| Owner | Everything, across all outlets | Nothing; the owner approves their own requests in the card |
Approvals
Approve right in the chat.
Every change and invoice comes with a card that says exactly what changes, where, and who approves it. One tap and it's done.
- What changes
- Matcha cake, RM18.90 to RM15.00
- Where
- Sunway only
- Who asked
- Aaron, floor staff
- Who approves
- Mei Lin, ops manager
Nothing changes until the right person approves it.
Change matcha cake price
from RM18.90 to RM15.00
Approved by Mei Lin
QashierGMDone. Matcha cake is now RM15.00 at Sunway.
Not now. Nothing has changed.
Get started
How to get Crew.
Coming soon to Malaysia, included in your Qashier plan and Enterprise plans. On web in QashierHQ, and in the Qashier app on iOS and Android.
- 01
Open the Qashier app or QashierHQ on web
Use the same Qashier account you already have.
- 02
Tap Crew
It's in the main menu, in the Qashier app on iOS and Android and in QashierHQ.
- 03
Invite your team
Staff join with their existing Qashier accounts.
Get the Qashier app
FAQ
Questions about Crew.
How much does Crew cost?
Crew will be included in your Qashier plan and Enterprise plans at no additional cost.
Who can use Crew?
Crew is coming soon to merchants in Malaysia, on web in QashierHQ and in the Qashier app on iOS and Android. It is available in Singapore today.
Does QashierGM read all our messages?
No. QashierGM only sees conversations it's tagged into. It joins when someone tags @GM, and never reads the rest of your chats.
Can owners read staff direct messages?
No. Direct messages are private to the people in them. Group chats and announcements are visible to their members, with read receipts so everyone knows a message has been seen.
Which languages does Crew support?
Your team can chat, and ask QashierGM, in all major languages, including English, Mandarin Chinese, Malay and Thai.
Can my staff change prices or send invoices through GM?
Only if their role allows it. GM acts with the permissions of whoever tagged it. Anything beyond that goes to a manager or the owner to approve in the chat.
What happens to chats when a staff member leaves?
When you remove them from Qashier, they lose access to Crew and your business chats.
How do I start?
Open the Qashier app, tap Crew, and invite your team. Staff use the same Qashier accounts they already have.
Bring your team into Crew.
Coming soon to Malaysia. Available in Singapore today.
New to QashierGM? Meet QashierGM.
- Aaron @GM mark the salmon aburi sold out
- QashierGM Done. Salmon aburi is now sold out at Sunway.