Think of the last time you got an email about an exclusive invite to a sale from your favourite brand. Did you hastily click to open it? Consumers now are attuned to getting instant, positive rewards right from their mobile phones. What does this mean for you, as a merchant? Through knowing what customers want, …
As a spa or beauty salon owner, all you want for your customers is for them to walk out looking and feeling their best. Complicated business operations are probably the main reason that may keep you from even getting new customers. If a potential client can’t make a reservation because you don’t have the right …
How a room management system grows your business Read More »
It’s always an awkward situation when you, as the business owner, have to remind customers how to pay for your products or services. Even more so when they said they did, but the transaction couldn’t be completed. In this digital economy, with e-wallets and wireless payments, all of these discrepancies could have been avoided by …
What is “digitalisation”? Digitalisation refers to the use of digital technologies to change a business model, and provide new revenue and value. This goes beyond simply having an online presence or deploying digital tools. Instead, it is a holistic transformation of operations, and can create new opportunities for the business. Most consumers still enjoy shopping …
“Digitalisation” is the buzzword of the era. According to Gartner, digitalisation refers to the use of digital technologies to change a business model and provide new revenue and value. This goes beyond the simple act of transferring analogue information to a digital screen. Instead, it is a transformation of the operational processes, and as such …
Before the sudden outbreak of the COVID-19 pandemic, QR codes were used in commercial tracking applications and convenience-oriented applications. Today, it has become one of the most-used types of two-dimensional codes in cafes and restaurants in Singapore. You see, the single most used item in any F&B is the menu. With the onset of this …
