Technological innovation in retail keeps arriving. As a business owner, knowing what new tools exist is a real advantage — not only because it lets you improve your own business, but because it lets you improve the experience your customers have.
In this article we look at the technology trends every retailer should know about, and at how Qashier POS can help you take your business further.
The technology every retailer should know about
1. Omnichannel — closing the gap between shopping online and in person
Omnichannel is the technology that makes retail, online and in person alike, far more convenient. Its great strength is bringing online and shop-floor selling together, which widens the opportunity, lifts sales, makes life easier for customers and moves the business forward. Customers can, for instance, try a product in the shop and then order it online, or buy online and collect it from the shop themselves.
Omnichannel also gives you more ways to look after customers, from new payment channels to a wider range of loyalty schemes. Fabs, a Malaysian beauty products retailer, brought its online and shop-floor selling together to give customers a flexible shopping experience. This is where Qashier's POS system comes in, by making it straightforward to manage and join up online and in-person sales.
You can connect your shop to Shopify and WooCommerce
The Qashier POS add-on is simple to use and lets you connect to those e-commerce platforms. Whenever a sale happens, online or on the shop floor, the data syncs automatically, so your stock figures are always up to date and you can sell through both channels without worrying — no more mismatched stock counts, and no more discovering an item has sold out only after the fact.
2. AI automation — managing the shopping experience intelligently
Artificial intelligence is another technology that can move your business on, by surfacing valuable insight into how consumers behave. By putting customer data to work, businesses can offer an experience tailored to the individual — much as big brands like Nike have been doing for years.
Advanced, sophisticated AI of that kind is not yet within reach of the average shop, but Qashier's capable POS system can still help your business — automatically updating stock figures as sales happen, for instance, or running a membership scheme that captures customer data so you can understand more easily what your customers want.
3. Cashless payment — meeting what today's customers expect
Bank of Thailand figures show that in the first quarter of 2023 there were more than 4.455 billion PromptPay payments in Thailand — 37% more than in the first quarter of 2022, an increase of over 1.2 billion.
Your customers will certainly expect your business to accept cashless payment. Research by PayPal found that 58% of SMEs have moved their payment methods to digital for the convenience — QR payment, digital wallets and credit cards — to meet how customers want to pay and to make taking payment easier for the business.
Qashier makes every kind of payment simple
Qashier understands that technology moving as fast as it does is a challenge for any business or shop. Even so, Qashier is here to make taking payment easier, so your business can keep moving forward.
You can set up QR PromptPay scan-to-pay, and connect to bank EDC terminals to accept credit card payments too.
Meet the future of retail technology with Qashier
There is always something new in retail, and to help shops keep pace with the technology, Qashier is committed to supporting them in adopting new innovations and making the business easier to run.
Start levelling up the way you run your shop with Qashier today
If you would like Qashier to be the assistant your restaurant business needs, get in touch for more information. The Qashier team is ready to support you — with POS hardware for restaurants and retail alike, a POS system that does the heavy lifting, and support from our team seven days a week.
For more details, reach us on Line Official: @qashier.th or call 02 544 0267