If you run a retail business with several outlets, or a franchise business, you will know it is a business that competes every day of the week, and that what matters most is keeping customers happy with shelves that are properly stocked. Many businesses hold stock in a warehouse or at a flagship outlet, draw stock from there and send it out to the branches and smaller shops, which then ask for more when they run low. That takes a well-prepared system if you want to be confident your stock is always ready.
An empty shelf is not a pretty sight, and telling a customer the item is out of stock is no more enjoyable. Keeping stock ready is therefore essential to keeping customers happy, holding the rhythm of your sales and running the warehouse smoothly. Which is exactly why the Stock Request feature in Qashier POS is indispensable. Before we look at what it does, though, let us look at the problems that usually arise.
The problems businesses run into when stock is managed by hand
1. Human error
A request sent by hand — on paper or by word of mouth — sometimes simply gets lost, because somebody forgot, or misremembered, or the message did not land as intended.
2. Problems getting hold of anyone
Sometimes there is a technical failure: the internet goes down, the call will not connect, the signal is poor, the printed document is illegible, or something else causes enough confusion that the request for stock from the warehouse never goes through.
3. Slow communication
Even when the request went in promptly, if the outlet has no idea what has happened to it, the same request may well be made twice.
As we have said, managing stock by hand is not a way of running a shop we would recommend, least of all in a retail business that needs stock handling to run smoothly. You do not want stock arriving too late and piling up unsold, or customers unable to buy because there is nothing on the shelf — either way, the lost revenue adds up.
The Stock Request and Transfer feature in Qashier POS prevents all of this, by letting your staff and the people who look after stock and the warehouse manage it properly.
With this feature your business can handle stock and the warehouse easily — no headaches from a complicated system or a confusing screen. Stock Request and Transfer simply makes it easy for the people at the outlet and the people at the warehouse to work together.
Staff at the outlet can manage stock without worrying
They can send a request for stock from the warehouse directly from Qashier POS. No more writing requests on paper or sending an email and hoping it does not disappear along the way. Staff send the request straight through the Qashier POS system, quickly specifying the items they need, the quantities and the delivery date.
The Qashier POS system also lets staff see stock levels in real time — what there is plenty of and what is running low — with automatic quantity updates on top. When the stock arrives, staff confirm the quantities and press accept, and the stock figures update immediately, removing the errors that come from typing numbers in by hand.
Best of all, there is no more worrying about whether a stock request got through, because staff can see exactly what stage it has reached: pending, cancelled, overdue or completed.
Supervisors can manage the process easily too
The Qashier POS system can be set to alert you when stock is running low, with a minimum quantity of your choosing as the trigger, so you can top up before you are down to the last few.
You can be confident about security as well, because stock requests are locked behind a PIN, ensuring that only authorised staff can submit or amend them.
Ready to feel the difference?
With Qashier's stock request feature you get inventory management that runs smoothly across every outlet. If your business is looking for a retail POS with the features to keep everything running smoothly, let Qashier POS be your answer.
Start raising your game with Qashier today
If you would like Qashier to be the partner behind your restaurant, get in touch and we will be glad to tell you more. We are ready to support you, whether with the terminals themselves, POS systems for restaurants or for retail shops, an effective POS system, and support from our team seven days a week.
For more details, contact us on our Line Official account: @qashier.th or call 02 544 0267