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Running Your Business

How a Commission Scheme Motivates Staff and Drives Success

8 May 2024

How a Commission Scheme Motivates Staff and Drives Success

Rewarding staff with commission does not simply give them a reason to come to work. It is a system that pushes your business forward, strengthens the structure of the organisation, gets staff more involved, encourages the team to work together well, and helps the business grow.

Has your shop started rewarding staff with commission yet?

In this article we look at the benefits of a staff reward scheme and how it can encourage and energise your business — and at how Qashier POS, with all the benefits of a POS and a complete front- and back-of-house management system behind it, helps you unlock the very best in your staff.

The benefits of a commission scheme for staff
1. It rewards staff directly

Paying commission as a reward puts energy straight back into your staff, because it rewards their effort and their ability: the better they work, the more they earn, and the more your business grows. It works especially well when your business runs both a shop and event booths which need several sales staff at once.

2. The rewards can be tailored

You can tailor commission rewards as you see fit — to the company’s goals, or to the level a member of staff has reached. Someone who performs exceptionally well, for instance, can simply be put on a higher commission.

3. It builds morale and recognition

When your staff see their own effort pay off and get rewarded for it, they feel valued and motivated. Studies have found that 78% of employees feel more motivated when they feel recognised.

Studies have also shown that companies with a clear system in place to make staff feel recognised see turnover fall by as much as 31%, and are 12 times more likely to achieve strong business results.

4. It turns praise into something tangible

Studies have found that 70% of employees feel better about themselves when their manager thanks and praises them regularly. A commission structure has that recognition built in: when staff hit their targets and earn a higher commission, they feel valued and proud of what they have contributed. That, in turn, goes hand in hand with loyalty to the organisation and makes them less likely to go looking elsewhere.

5. It raises productivity and cuts absence

Studies have found that disengaged staff have absence rates 37% higher and make 60% more mistakes. A commission scheme creates the motivation to work with real enthusiasm and to keep improving, which leads to higher-quality work and fewer mistakes. It also works the other way round, easing the stress and anxiety that come with the job.

6. It helps build a company culture
A commission scheme helps build a warmer company culture. When the sales team hits its numbers, everyone on the team benefits. That creates a sense of shared achievement and strengthens the bonds within the team: staff put more into helping one another succeed, and come to understand that a win for the team is a win for everyone.

Unlock your staff’s potential with Qashier

Staff Management is a serious feature built to develop and run your business, raise your team’s capability and unlock the very best work they can do. Here is what Qashier’s staff management can do:

  • Add unlimited staff to the system: however many people are on your team, managing them is straightforward. Qashier POS lets you add staff to the system with no limit, so nothing holds you back as the business expands.
  • Manage in real time through QashierHQ: manage all of your staff in real time using QashierHQ, the online back office that runs in a web browser. Reach your staff records, update schedules and track performance, all in one place.

Commission management
Reward the staff who help you grow with commission management. Put your staff on commission tiers with rates set in advance, to motivate them to work effectively.

  • Reward your top performers: drive results with incentives. Encourage your staff to excel with a commission structure you can configure yourself: create commission tiers and assign them to particular members of staff, tailoring the reward to their role and their contribution.
  • Fine-grained control over commission: help staff set clear goals and reward achievement person by person. Tag commission rates by individual or by product category, so you can plan whether to have staff push particular products or encourage them individually.
  • Encourage teamwork: make staff conscious of working together by tagging more than one person to a sale, so everyone involved in closing it gets the credit. It all helps build a workplace where people support each other.

Staff access control

You can control what staff have access to, so Qashier POS lets you give the right people the right authority — granting particular members of staff the ability to void a transaction or offer a discount.

  • Grant permissions by role: give access according to responsibility. Equip your team with the tools they need, and set special access levels for individual staff so they can void transactions, offer discounts or handle refunds only when it is genuinely needed.
  • Adjust security as you go: Qashier POS lets you restrict or change any member of staff’s access level at any time, so you keep complete control of your operation and reduce the risk of anything being done without authorisation.

Timesheets

Qashier POS timesheets keep your business running smoothly, with full oversight of when staff clock in and clock out.

  • Easy clocking in and out: staff can clock in and out of a shift quickly and easily using a secure PIN — no cards, no paperwork.
  • Flexible attendance management: when something unavoidable or unexpected happens, a manager can amend the clock-in and clock-out times, with a clear record of every change for transparency.
  • Export the data for payroll: admin work made easy. Qashier lets you export timesheet reports for payroll processing and other administrative needs, saving you valuable time and making your back-office work more efficient.

In short, a well-designed commission scheme delivers a great deal to staff beyond the money itself. It creates a situation where both sides win: staff are motivated and engaged at the same time. That leads to long-term business success and a workplace people are glad to be part of.

Ready to invest in your staff with Qashier? Let us work together to take your business towards success.

Start running your shop better with Qashier today

If you would like Qashier to be the assistant to your restaurant business, get in touch to find out more. We are ready to support you with both the hardware — POS for restaurants as well as retail shops — and a POS system that performs, backed by support from our team 7 days a week.

For more information, reach us on Line Official: @qashier.th or call 02 544 0267

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