Qashier Treats: A Smarter Scan-to-Earn Loyalty Programme

12 June 2024

What is Qashier Treats? Qashier Treats is a new-generation loyalty programme built around what customers expect today. It is designed to be more playful and more engaging than the usual points card, so customers have a reason to spend — and your shop earns more.

Because everything is designed to run on the Qashier POS terminal itself, collecting points becomes effortless, which helps you build and retain a loyal customer base so the foundations of your business are stronger still.

Building a customer base and customer loyalty

The evidence from Thailand — and from the wider APAC retail market — is that most customers do collect points from the shops they use, and one study found that more than 70% collect those points through an app.

Qashier understands that today's customers want something fast, effortless and lasting. That is why we built Treats, a new-generation loyalty programme that makes collecting points simple, brings customers back to your shop more often, builds a solid customer base and supports the growth of your business.

And the more your customers take to your shop, the more chances you have to build a closer relationship with them, the more they buy, the more valuable data you gather to develop the business — and the better your odds of drawing in new customers as well.

Moving from CRM 1.0 to Qashier Treats

Qashier's CRM currently runs on version 1.0, and merchants can upgrade to Treats straight away — simply contact our support team to have it switched on. (Please note that once you have upgraded your CRM to Treats, you cannot go back to the older version.)

For customers, Treats could hardly be easier. A new customer only has to scan the Treats QR code on the receipt to reach the sign-up screen, and once they have registered, a single scan earns them points on the spot for what they have just bought.

Switching to Treats is painless

If you already have members from the CRM 1.0 days, there is nothing to worry about: their points balances and purchase records carry over immediately. More convenient still, your customers can look all of it up for themselves — points in hand, redemption history, past purchases — through the Treats website.

It is just as straightforward on the merchant side. Contact our team and we will upgrade the system for you, after which you can use everything Treats offers: tracking tools, points management and customer purchase data, so you can put what you learn about your customers to work developing your business.

Treats helps you build stronger relationships with your customers by giving them a reason to come back, which in turn leads to greater customer loyalty and, ultimately, greater business success.

The benefits of using Treats

Convenience:
– Treats is a complete loyalty assistant for your shop, because it brings the POS and the loyalty programme together in one place. There is no separate system to run and no extra hardware to buy, so everything is simpler and more convenient.
– Treats works through a web app or a mobile browser, so customers never have to download anything extra. That makes it far easier for them to use.

Flexibility:
– Merchants can set their own earn and redemption rates: how much a customer spends to earn a point, and how many points are worth how much off in THB.
– Customers reach Treats mainly through a website on their mobile phone, which means you can put the Treats URL wherever it suits you — a LINE OA, a message to customers, or a link-in-bio page.

Closer relationships with your customers
– Treats increases how much your customers engage with the shop and builds a closer bond with them, by offering a comprehensive points programme that brings rewards and the POS solution together.
– Treats is convenient and easy to use, which encourages customers to buy again and turn into fans of your business!

Higher sales and revenue:
– Collecting points is easier and balances are clear to see, which keeps customers happy and brings them back.
– That in turn lifts the shop's sales and revenue, helping the business and its takings grow together.

Make collecting points easier than ever, starting today

Qashier Treats, our new loyalty system, works seamlessly with the Qashier POS, which is convenient for merchant and customer alike. Merchants have less to do because the programme is built into the terminal itself, and customers can check their own points balance. Earning points is easy too — just scan the QR code.

Special offer! To mark the launch of Qashier Treats, both existing and new customers can upgrade to Qashier Treats free of charge, simply by setting a redemption rate within the terms we have defined. Ask our specialist team for the details.

Start raising the standard of your shop with Qashier today

If you would like Qashier to be the assistant your business relies on, get in touch for more information. We are ready to support you, whether that means a POS for restaurants or for retail shops, an effective POS system, and support from our team seven days a week.