Running several sales channels or several branches brings challenges nothing else does. The first is serving every customer to the same standard, and holding the quality of the brand and the service steady throughout.
Every customer wants something slightly different when they buy. And with trade as competitive as it now is — so many options, online and off — managing the operation efficiently has become a necessity for any modern business.
So how do we keep the quality of customer service consistent?
With Qashier POS, a shop can sell anywhere, understand how it is performing, and give customers a genuinely better shopping experience — while keeping your multi-channel selling running smoothly.
When an SME has to run an omnichannel strategy, all sorts of problems tend to surface. Take the sheer number of sales channels involved: e-commerce platforms, social media, the shopfront. Getting them to work together smoothly takes considerable resource and expertise, and with both budget and people in short supply it can leave an SME under real strain.
Qashier raises what an SME can do by providing tools that support running the shop — in store or online. A POS terminal helps with the work at the counter and with the back office too, which leaves you time to focus on looking after customers and on the service that makes their experience a memorable one.
Manage sales across every platform
Online or offline, you want customers to be able to pay easily.
Put a QashierX1 in every branch and taking payment gets easier — you can also pick the terminal up and take a QR payment wherever you are. And if you use Shopify or WooCommerce, the systems connect together smoothly.
At the end of the day, every sales transaction is recorded in QashierHQ, the back office. Simply pick the outlet you registered and you can look at the sales for any day you like, which lets you see performance and the shape of the business quickly.
Get the most out of your promotions
Beyond the convenience above, you can plan marketing strategy effectively using the CRM feature — customer relationship management. You can plan and devise sales promotions with the customer data and sales data you already hold as the basis for the decision.
Owners running omnichannel, or running several branches, find that setting promotions appropriate to each channel matters a great deal — and is every bit as much of a challenge.
If you have Shopify or WooCommerce, you can connect them to QashierHQ, our back office. And if you run several branches, you can manage all of it comprehensively.
With the QashierHQ back office you can see which products or services on which platform are selling well, and which need a push. Setting the right promotion for each platform or each branch keeps your customers enjoying a consistent experience when they shop.
Inventory management
Would rather not disappoint customers when a best seller runs out? Qashier can keep you out of that situation.
The QashierHQ back office makes inventory management far nimbler, checking your stock levels across shops and platforms so you never have to update the figures by hand. That reduces the scope for mistakes — and you can set an alert telling you when to reorder, so you can keep serving customers without a gap.
Close the gap between online and offline at once with Qashier
Bringing e-commerce platforms together with a POS solution is straightforward, because a POS terminal is what makes managing an omnichannel business nimbler, using a single system.
Qashier's system is designed to be easy to use, simple and quick, which lets you manage every channel smoothly.
That quick, simple, easy-to-use design lets you serve customers on every channel smoothly, which cuts the administrative work and gives you more time for the business planning that actually matters. Put your attention on growing the business and trust us to make every one of your channels work harder.
Start managing your shop better with Qashier today
If you would like Qashier to be the assistant to your food and beverage business, get in touch for more information. We are ready to support you — with a POS for restaurants as well as for retail shops, an effective POS system, and support from our team seven days a week.
For more details, reach us on Line Official: @qashier.th or call 02 544 0267