{"id":3855,"date":"2021-03-26T13:18:16","date_gmt":"2021-03-26T06:18:16","guid":{"rendered":"https:\/\/qashier.com\/th\/?p=3855"},"modified":"2024-08-26T14:59:01","modified_gmt":"2024-08-26T07:59:01","slug":"a-guide-to-pos-system-for-restaurants","status":"publish","type":"post","link":"https:\/\/qashier.com\/th\/en\/blog\/2021\/03\/26\/a-guide-to-pos-system-for-restaurants\/","title":{"rendered":"A Guide to POS System for Restaurants"},"content":{"rendered":"

The foodservice industry is a highly competitive one, and one of the keys to success is customer retention. <\/span>To have loyal customers come back again and again, you’ll need a combination of both good food and great customer service. <\/span>You’ll want your food business to reach as many customers as possible. <\/span>In Singapore, almost everyone you know is a foodie and with great quality food, it makes it easier to convince anyone to give your restaurant a try.<\/span><\/span><\/p>

Now if you’re running a cash-only restaurant, you’re missing out on greater profit potential as more Singaporeans are starting to adopt cashless payment in tandem with the government’s hope of making <\/span><\/span>Singapore a cashless society<\/span><\/span><\/a> by the year 2025.<\/span><\/span><\/p>

Although a small, independent food kiosk or hawker stalls may be indifferent from the cash-only business model, a full-service restaurant, caf\u00e9, or bistro would be turning customers away by refusing alternative payment methods.<\/span><\/span><\/p>

Instead of limiting your food business, using a point of sale (POS) system will greatly benefit your business in the long run.<\/span><\/span><\/p>

 <\/p>

Why having a POS system is beneficial for restaurants<\/span><\/span><\/strong><\/h2>

A <\/span><\/span>POS system for restaurants<\/span><\/span><\/a> is different from those that are tailored for retail stores and boutiques as you might not need a barcode scanner or a label printer in order to have an efficient business operation.<\/span><\/span><\/p>

Aside from providing your customers with various payment methods, having a POS system for your restaurant can benefit you in many ways, including helping you manage your customer orders, your inventory and staff schedule. <\/span>Ahead, we’ll discuss the benefits of a POS system for restaurants.<\/span><\/span><\/p>

Streamline billing operations<\/span><\/span><\/strong><\/h4>

From the moment when a customer steps into your restaurant to the end of their visit, your billing process plays a great role in ensuring that the overall experience delivered is top-notch. <\/span>With a POS system for restaurants, it can help keep track of customer orders, table occupancy, and kitchen operations.<\/span><\/span><\/p>

Additionally, a POS system for restaurants may allow split billing when requested by your customers. <\/span>This makes things easier for both your cashier and customer as it reduces the need to recalculate the bill.<\/span><\/span><\/p>

With the <\/span><\/span>growth of online ordering in Singapore<\/span><\/span> , some <\/span><\/span>restaurant’s POS system<\/span><\/span><\/a> s can also receive orders from various delivery platforms and send them to the kitchen. <\/span>This eliminates the need to manually add the orders received from various online ordering channels. <\/span>With that, you can add some of your customer details to your CRM database as well.<\/span><\/span><\/p>

Monitor stock and inventory<\/span><\/span><\/strong><\/h4>

When it comes to making sure that every customer who steps into your restaurant has a chance at tasting your food, you’ll need to closely monitor the number of ingredients in your kitchen. <\/span>Over-ordering or under-ordering can be disastrous for your food business. <\/span>With a <\/span><\/span>POS system for restaurants<\/span><\/span> , you can help avoid that from happening.<\/span><\/span><\/p>

With an integrated ingredient management system, your POS system will alert you whenever any of your stock items reach their reorder level. <\/span>This will help you to manage your stock better and ensure that your kitchen never runs out of stock.<\/span><\/span><\/p>

Build business clientele<\/span><\/span><\/strong><\/h4>

What’s a business without its loyal customers? <\/span>As a restaurant owner, your food business pretty much relies on customers’ support because, without them, your restaurant is just another food business. <\/span>Hence, you must always try to cultivate strong relationships with your customers.<\/span><\/span><\/p>

With a <\/span><\/span>POS system for restaurants<\/span><\/span><\/a> , it can help build your business clientele by managing your CRM database. <\/span>Also, it gives you the ability to send personalized messages and emails informing your customers about the latest promotions at your restaurant. <\/span>Loyalty programs integrated with CRM are also a great way to increase customer retention.<\/span><\/span><\/p>

Get real-time data and reports<\/span><\/span><\/strong><\/h4>

Aside from your intuition and business insights, you also have to rely on data to run a profitable business. <\/span>You will need accurate data to help develop effective strategies and make smart decisions for your food business. <\/span>Without accurate data, you may make a wrong decision, which can cost you money.<\/span><\/span><\/p>

A POS system for restaurants can help boost sales and profit by identifying the bestselling or worst-selling menu, giving you useful insights to come up with better marketing strategies.<\/span><\/span><\/p>

Improve employee management<\/span><\/span><\/strong><\/h4>

On top of managing your food business, you also have to manage your employees. <\/span>If you’re running a small restaurant, things can get out of hand very easily if your employees do not cooperate to provide the best of services to your customers.<\/span><\/span><\/p>

With an integrated employee management software, you can easily calculate commissions and salaries. <\/span>Sales can also be tagged to employees’ names and their working hours tracked. <\/span>This allows you to easily identify your best employees so that their performance can be rewarded.<\/span><\/span><\/p>

Additionally, you can assign different access roles (like the cashier or store manager) on the POS system to restrict functions that are not relevant to their roles. <\/span>That way, only authorized employees can perform administrative changes like bill refunds.<\/span><\/span><\/p>

While the benefits of having a POS system for restaurants outweigh the cons of having one, you have to consider that the system also has its drawbacks. <\/span>A POS system is fundamentally a computer and is subject to every technological whim such as system crashes, server outages, or network issues.<\/span><\/span><\/p>

If your POS system happens to crash and you don’t have a backup, you risk losing all your data along with your sales, profit and loss statements, and payroll statements. <\/span>You will have to input all the information again, which can be a waste of time and money. <\/span>So, always have a backup to prevent such disruption.<\/span><\/span><\/p>

 <\/p>

Traditional vs Smart POS System for Restaurants<\/span><\/span><\/strong><\/h2>

Just as there are many different types of restaurants, the types of POS system for each restaurant also differ because not all POS systems are designed the same. <\/span>In this section, we’ll discuss the differences between traditional (legacy) and smart POS systems.<\/span><\/span><\/p>

Data Management<\/span><\/span><\/strong><\/h4>

Traditional POS systems typically rely on local servers and closed networks to store data that are relevant for your restaurant. <\/span>This means you can only access the data where the POS system is locally set up, ie your restaurant.<\/span><\/span><\/p>

Smart POS system, on the other hand, relies on a cloud-based server and an internet connection, which means data is stored online. <\/span>Whether you’re near or far from your restaurant, you can always access and manage the data in real-time from any device.<\/span><\/span><\/p>

Hardware Design<\/span><\/span><\/strong><\/h4>

Most traditional POS systems for restaurants tend to be big and can take up a lot of space on the counter. <\/span>A smart POS system like <\/span><\/span>Qashier<\/span><\/span><\/a> , however, integrates all the accompanying components into one device \u2013 dual screens, a receipt printer, and a card reader. <\/span>This reduces the amount of space you need on the counter.<\/span><\/span><\/p>

Hardware Cost<\/span><\/span><\/strong><\/h4>

Traditional POS systems generally require high upfront payments as the terminal and its accessories need to be set up on-site. <\/span>This means more labor and time is spent on maintaining it. <\/span>Should the system crash, re-installation costs could be costly.<\/span><\/span><\/p>

On the contrary, installing a smart POS system isn’t as complex as a traditional POS system. <\/span>Usually, it requires minimal upfront costs with an affordable monthly or yearly subscription fee. <\/span>This makes it ideal for small cafe and restaurant owners as they do not have to spend much money upfront.<\/span><\/span><\/p>

System Features<\/span><\/span><\/strong><\/h4>

Customizing a traditional POS system for your restaurant can be tricky. <\/span>In most cases, businesses have to use the hardware and software for what it is, which can be inconvenient to your foodservice business operations. <\/span>A smart POS system, however, allows you to customize and personalize the features of the software to align with your business needs.<\/span><\/span><\/p>

From the differences that we’ve highlighted above, it’s clear that a <\/span><\/span>smart POS system<\/span><\/span><\/a> outweighs the traditional POS system. <\/span>As a restaurant owner, you should use a POS system that offers more benefits than disadvantages to ensure that your food business runs smoothly.<\/span><\/span><\/p>

With Qashier’s smart POS system, it’ll help you automate the many different tasks and grow your sales. <\/span>For more information, contact us\u00a0at 02-544-0267<\/a>\u00a0or Contact us via Line Official:\u00a0@qashier.th<\/a><\/span><\/span><\/p>","protected":false},"excerpt":{"rendered":"

The foodservice industry is a highly competitive one, and one of the keys to success is customer retention. To have loyal customers come back again and again, you’ll need a combination of both good food and great customer service. You’ll want your food business to reach as many customers as possible. In Singapore, almost everyone …<\/p>\n

A Guide to POS System for Restaurants<\/span> Read More »<\/a><\/p>\n","protected":false},"author":1,"featured_media":3860,"comment_status":"open","ping_status":"open","sticky":false,"template":"","format":"standard","meta":{"content-type":"","site-sidebar-layout":"default","site-content-layout":"default","ast-main-header-display":"","ast-hfb-above-header-display":"","ast-hfb-below-header-display":"","ast-hfb-mobile-header-display":"","site-post-title":"","ast-breadcrumbs-content":"","ast-featured-img":"","footer-sml-layout":"","theme-transparent-header-meta":"default","adv-header-id-meta":"","stick-header-meta":"","header-above-stick-meta":"","header-main-stick-meta":"","header-below-stick-meta":"","footnotes":""},"categories":[59],"tags":[],"class_list":["post-3855","post","type-post","status-publish","format-standard","has-post-thumbnail","hentry","category-running-your-business"],"yoast_head":"\nA Guide to POS System for Restaurants | Qashier Thailand<\/title>\n<meta name=\"description\" content=\"Qashier POS System for Restaurant. 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