{"id":7603,"date":"2022-05-16T14:00:41","date_gmt":"2022-05-16T06:00:41","guid":{"rendered":"https:\/\/qashier.com\/sg\/?p=7603"},"modified":"2023-07-13T17:16:06","modified_gmt":"2023-07-13T09:16:06","slug":"when-fb-goes-digital","status":"publish","type":"post","link":"https:\/\/qashier.com\/sg\/blog\/2022\/05\/16\/when-fb-goes-digital\/","title":{"rendered":"When F&B goes digital: How Qashier merchants do it"},"content":{"rendered":"

There\u2019s no golden rule to a successful F&B business, but at the heart is the ability to serve the tastiest food and beverage as possible. What keeps customers coming back however, is exceptional customer service, a chic ambience, and a good location.<\/span><\/p>\r\n

The first of that list is the most critical to get right, especially when your business is new – if you can offer excellent customer service alone, alongside heartwarming food, you are already on your way to greater success.<\/span><\/p>\r\n

However, if you\u2019re short on staff, it may mean that it\u2019s difficult to ensure your customers\u2019 needs are met when they are eating or ordering take-out at your business. You or your staff might not be able to cope with serving great food while attending to them. <\/span><\/p>\r\n

Digital solutions can help streamline your operations all while ensuring your customers get the best experience when they order from you.<\/span><\/p>\r\n

Not convinced? Let\u2019s take a look at how some Qashier merchants in Singapore do it!<\/span><\/p>\r\n

1. QR code ordering and payment<\/strong><\/p>\r\n

Ever had a long line of customers waiting because a customer took too long to decide, but your staff needed to run back to the kitchen? You can solve that problem with <\/span>contactless QR (quick response) ordering<\/span><\/a>.<\/span><\/p>\r\n

Just look at how <\/span>Wunderfolks<\/strong><\/span><\/a>, a Joo Chiat bakery that sells tarts and coffee, uses the smart point of sale (POS) system to allow QR code payments. Just by scanning the QR code, customers can pay for the sweet treats. What\u2019s more, all payment types are accepted, and Qashier does not charge commission or mark-ups.\u00a0<\/span><\/p>\r\n

A QR code is a square-shaped grid with a barcode that customers can scan to access the menu online and order quickly. Apart from ordering via the QR code, your customer can also access the payment page. It\u2019s an all-in-one QR code ordering system which will improve your customer\u2019s experience as they don\u2019t have to wait in line for someone to take their order.<\/span><\/p>\r\n

If your food kiosk allows dine-in, they can choose the dine-in option. And of course, if they want to take it away, the system allows them to select that choice too. After scanning the QR code and choosing their dining options, they can order and pay. While waiting, they can browse around the mall or relax in the waiting area.\u00a0<\/span><\/p>\r\n

Apart from a better customer experience, this also means less stress for your staff. They can concentrate on getting orders right instead of multitasking between the kitchen and the cashier.<\/span><\/p>\r\n

Here are <\/span>5 more benefits<\/span><\/a> of using QR codes for your business!\u00a0<\/span><\/p>\r\n

2. Let customers order online and pick-up at the store later<\/strong><\/p>\r\n

Buy online, pick up in-store (BOPIS)\u00a0 is a concept that most retail consumers and businesses are familiar with, as it lets customers pick out their products online and then drop by the store to collect them.<\/span><\/p>\r\n

It\u2019s good for the customer – you get to browse in the comfort of your own home, comparing against different merchants before making a selection. It\u2019s also good for a popular business, as it keeps the in-store crowd manageable. So imagine having this also in your cafe or restaurant.<\/span><\/p>\r\n

Customers can choose what they want from your online menu, before choosing a suitable time slot to pick it up at the restaurant later. Just watch how Tim, the chef and deputy director of Caffe Pralet<\/strong>, a Tiong Bahru bakery explains the <\/span>convenience of online ordering for his business<\/span><\/a>. It really saves a lot of time as his customers can even order while on their way to Tiong Bahru.\u00a0<\/span><\/p>\r\n

If you offer the option of custom orders, BOPIS\u00a0 gives the customers time to read what you offer on your site and then choose add-ons without you having to excessively explain your services. Besides, once they\u2019re in-store, there\u2019s also a chance they might pick up additional items, leading to more sales for you without having to spend more time serving them!<\/span><\/p>\r\n

Additionally, when you use our smart POS system, you can also opt-in for <\/span>QashierEats<\/span><\/a>, which is a free to use online-ordering platform for merchants to put up their own menu and accept orders immediately. Integrate QashierEats with your own delivery partners, and your F&B business will be up and running in no time.<\/span><\/p>\r\n

3. Track sales reports<\/strong><\/p>\r\n

After a long hard day of work, do you dread opening the cash register and manually balancing the transactions to record your sales in a day? Imagine doing that in a month or a year. Over time, the hassle of tracking sales and the potential of counting mistakes may mean an inaccurate reflection of your annual sales revenue.<\/span><\/p>\r\n

Just watch how <\/span>Mother-in-Law Egg Tarts<\/a><\/strong>, which started during the pandemic, describes the convenience of using a smart pos solution to track sales. From manually tracking excel sheets to having sales reports that are accessible via any mobile browser, the improved experience means that they can now see at a glance what\u2019s hot, and what\u2019s not.\u00a0<\/span><\/p>\r\n

Qashier also <\/span>tracks the ingredients <\/span><\/a>that are used for each menu item, so your F&B business does not have to stop just because you\u2019ve run out of one ingredient – you can set an alert to notify when it\u2019s getting low. Find out how <\/span>inventory management with Qashier<\/span><\/a> can save you time and money.<\/span><\/p>\r\n

Conclusion<\/strong><\/p>\r\n

Don\u2019t let a shortage of manpower slow you down. Whether it\u2019s ordering, paying or customer engagement, the smart POS offered by <\/span>Qashier<\/span><\/a> will increase your business efficiency.<\/span><\/p>\r\n

Qashier offers multiple digital solutions, including QR code table ordering, table management (F&B), employee management, customer relationship management (loyalty programs), inventory management, data analytics, and cashless payments, in an all-in-one device.<\/span><\/p>\r\n

Additionally, you\u2019ll be able to seamlessly set up within 10 minutes, without any need for technical expertise. It boasts a user-friendly interface that is simple for anyone to learn and use. If you require assistance, you\u2019ll find 7-days-a-week responsive technical support from the team.<\/span><\/p>\r\n

Speak to us to see if Qashier\u2019s Smart POS can meet your business needs. Schedule a meeting with us here<\/a>, call us at (+65) 3165 0155<\/a>, WhatsApp (+65) 8882 8912<\/a>, or email hello@qashier.com\/sg<\/a>.<\/span><\/span><\/p>","protected":false},"excerpt":{"rendered":"

There\u2019s no golden rule to a successful F&B business, but at the heart is the ability to serve the tastiest food and beverage as possible. What keeps customers coming back however, is exceptional customer service, a chic ambience, and a good location. The first of that list is the most critical to get right, especially …<\/p>\n

When F&B goes digital: How Qashier merchants do it<\/span> Read More »<\/a><\/p>\n","protected":false},"author":15,"featured_media":7605,"comment_status":"open","ping_status":"open","sticky":false,"template":"","format":"standard","meta":{"content-type":"","site-sidebar-layout":"default","site-content-layout":"default","ast-main-header-display":"","ast-hfb-above-header-display":"","ast-hfb-below-header-display":"","ast-hfb-mobile-header-display":"","site-post-title":"","ast-breadcrumbs-content":"","ast-featured-img":"","footer-sml-layout":"","theme-transparent-header-meta":"default","adv-header-id-meta":"","stick-header-meta":"","header-above-stick-meta":"","header-main-stick-meta":"","header-below-stick-meta":"","footnotes":""},"categories":[58,59],"tags":[104,98,99,75,86,90,78,68,73],"class_list":["post-7603","post","type-post","status-publish","format-standard","has-post-thumbnail","hentry","category-product","category-running-your-business","tag-customer-loyalty-program","tag-digitalisation","tag-fb-smart-pos-solution","tag-investing-in-a-pos-system","tag-qashierx1","tag-qashierxl","tag-qr-code-ordering-system","tag-restaurant-pos-system","tag-smart-pos-system"],"yoast_head":"\nWhen F&B goes digital: How Qashier merchants do it - Qashier Singapore<\/title>\n<meta name=\"description\" content=\"Digital solutions help streamline operations, ensuring customers get the best experience. 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