{"id":7271,"date":"2022-04-25T11:24:25","date_gmt":"2022-04-25T03:24:25","guid":{"rendered":"https:\/\/qashier.com\/my\/?p=7271"},"modified":"2022-06-22T16:26:17","modified_gmt":"2022-06-22T08:26:17","slug":"how-to-hire-and-retain-good-employees","status":"publish","type":"post","link":"https:\/\/qashier.com\/my\/blog\/2022\/04\/25\/how-to-hire-and-retain-good-employees\/","title":{"rendered":"How to hire and retain good employees"},"content":{"rendered":"<p><span style=\"font-weight: 400;\">A wave of resignations has registered worldwide, with enough numbers for <\/span><a href=\"https:\/\/www.cnbctv18.com\/economy\/as-attrition-rate-rises-across-asia-this-untapped-talent-pool-presents-a-solution-13165572.htm\"><span style=\"font-weight: 400;\">news outlets<\/span><\/a><span style=\"font-weight: 400;\"> to term this phenomenon &#8216;The Great Resignation&#8217;. It&#8217;s no different in Asia, where many ASEAN companies in <\/span><a href=\"https:\/\/www.mercer.com.sg\/newsroom\/hiring-and-retention-trends.html\"><span style=\"font-weight: 400;\">Singapore<\/span><\/a><span style=\"font-weight: 400;\">,<\/span><a href=\"https:\/\/www.digitalworkforcetrends.com\/story\/14735\/great-resignation-has-begun-asean\"><span style=\"font-weight: 400;\"> Indonesia, Malaysia, Thailand, and the Philippines <\/span><\/a><span style=\"font-weight: 400;\">face a shortage of skilled workforce as more quit and change jobs during the pandemic.<\/span><\/p>\n<p><span style=\"font-weight: 400;\">The pandemic was a stress test for businesses. Companies had to pivot &#8211; businesses had to digitalise (see how <\/span><a href=\"https:\/\/qashier.com\/my\/how-to-digitalise-your-food-business\/\"><span style=\"font-weight: 400;\">F&amp;B<\/span><\/a><span style=\"font-weight: 400;\"> and <\/span><a href=\"https:\/\/qashier.com\/my\/how-to-digitalise-your-retail-business\/\"><span style=\"font-weight: 400;\">retail<\/span><\/a><span style=\"font-weight: 400;\"> did) and go online, and they had to make remote work successful, all while moving ahead despite the logistics challenge. It has been a delicate struggle to support employees while maintaining growth for the business to continue.\u00a0<\/span><\/p>\n<p><span style=\"font-weight: 400;\">Challenges should make teams stronger and more invested in the business if they know there is a future together.<\/span><\/p>\n<p><span style=\"font-weight: 400;\">However, if your company does not prioritise maintaining employee motivation, the talent resignation tsunami of the Great Resignation will knock your business down.<\/span><\/p>\n<p><span style=\"font-weight: 400;\">The cost to hire new employees to replace an experienced worker is about <\/span><a href=\"https:\/\/hrmasia.com\/the-cost-of-employee-turnover\/\"><span style=\"font-weight: 400;\">33% of a worker&#8217;s annual salary<\/span><\/a><span style=\"font-weight: 400;\">. It&#8217;s important to hire right and treat workers well &#8211; after all, it\u2019s people that make a company thrive.\u00a0<\/span><\/p>\n<p><span style=\"font-weight: 400;\">Let&#8217;s look at how your business can employ and keep outstanding employees.<\/span><\/p>\n<p><b>Day 60 is as important as Day One.\u00a0<\/b><\/p>\n<p><span style=\"font-weight: 400;\">When you&#8217;re trying to bring a new employee on board, you need to ensure the recruitment and application process goes smoothly. Communicate the interview&#8217;s next steps and requirements. After the hiring process is over, you still need to ensure their onboarding process is just as seamless.<\/span><\/p>\n<p><span style=\"font-weight: 400;\">The onboarding process gives your new employee a first look at the business. It\u2019s a great first impression if your new hire feels everything is organised with a proper system to keep things working. To communicate this process, try using an onboarding checklist that will cover the next two months, or the first 60 days.<\/span><\/p>\n<p><span style=\"font-weight: 400;\">An onboarding checklist helps you guide new hires through their first days and months at a company. The list guides employees through each critical stage of the onboarding process. It provides a starting point for their deliverables according to their roles. Some items your checklist can include:<\/span><span style=\"font-weight: 400;\"><br \/>\n<\/span><\/p>\n<ul>\n<li style=\"font-weight: 400;\"><span style=\"font-weight: 400;\">Warmly welcome new employees to the team.<\/span><\/li>\n<li style=\"font-weight: 400;\"><span style=\"font-weight: 400;\">Include the starting date, time, and location.<\/span><\/li>\n<li style=\"font-weight: 400;\"><span style=\"font-weight: 400;\">Provide the phone number and email of their contact person.<\/span><\/li>\n<li style=\"font-weight: 400;\"><span style=\"font-weight: 400;\">Provide a list of the documents they should bring.<\/span><\/li>\n<li style=\"font-weight: 400;\"><span style=\"font-weight: 400;\">Include a scheduled breakdown of their first day.<\/span><\/li>\n<li style=\"font-weight: 400;\"><span style=\"font-weight: 400;\">Explain the dress code<\/span><\/li>\n<\/ul>\n<p><span style=\"font-weight: 400;\">The onboarding experience will be the new employee&#8217;s induction into the company. You want to help them get fully productive quickly, and the checklist optimises that experience. It provides clarity and guidelines for new employees to adjust to the workplace, providing a better experience overall.<\/span><\/p>\n<p><b>Reflect on your benefits: are they enough?\u00a0<\/b><\/p>\n<p><span style=\"font-weight: 400;\">We&#8217;ve all heard of how tech companies are wooing their employees to come back to the physical offices with <\/span><a href=\"https:\/\/www.nytimes.com\/2022\/04\/12\/technology\/rto-return-office-technology.html\"><span style=\"font-weight: 400;\">free-flow champagne, cake <\/span><\/a><span style=\"font-weight: 400;\">and<\/span><a href=\"https:\/\/finance.yahoo.com\/news\/google-hoping-lure-employees-back-180521780.html?guccounter=1&amp;guce_referrer=aHR0cHM6Ly93d3cuZ29vZ2xlLmNvbS8&amp;guce_referrer_sig=AQAAAFhxZlrcvU0Whu2kqCk4pCXRebPD_IQQQwLo4Y0zLMop-H_neisHbf5TEabTrpxqgAJaYrRNHw5lcr7MBc3xqmZmL77_avywTg3nqY4cNNrBHUTqAj7p0-3aiyAO1nKvXjLIz4f4qof5gupV7AL-8bIHNnmknHwBYdPL-nSOyiOE\"><span style=\"font-weight: 400;\"> concerts<\/span><\/a><span style=\"font-weight: 400;\">. But your business doesn&#8217;t have to go to such great lengths to hire and keep employees.<\/span><\/p>\n<p><span style=\"font-weight: 400;\">A benefit program that is flexible enough to accommodate different employees&#8217; needs will improve employee satisfaction.<\/span><\/p>\n<p><span style=\"font-weight: 400;\">One of these perks should include giving employees flexibility with their schedules. With the pandemic, many in Asia have recognised the perks of working remotely. If you can acknowledge that flexibility, then include employee benefits such as paying for<\/span><a href=\"https:\/\/www.deskimo.com\/blog\/7-beautiful-co-working-spaces-in-singapore\/\"><span style=\"font-weight: 400;\"> co-working spaces<\/span><\/a><span style=\"font-weight: 400;\"> so employees can choose to work outside of the office.<\/span><\/p>\n<p><span style=\"font-weight: 400;\">If you operate a retail business where employees work in shifts, a flexible working arrangement may not seem that important a perk. Instead, review your commission scheme to be more attractive.<\/span><\/p>\n<p><b>Are you rewarding your best salespeople enough?<\/b><span style=\"font-weight: 400;\">\u00a0<\/span><\/p>\n<p><span style=\"font-weight: 400;\">Recognising your employees did a job well is essential for continued employee engagement. If you want to reward them, invest in an employee management system that will track sales and make it transparent how the commission scheme works. Having a tiered benefit scheme motivates employees as they know how many sales they need to achieve the benefits.\u00a0<\/span><\/p>\n<p><b>Don&#8217;t forget to make professional development a priority<\/b><span style=\"font-weight: 400;\">.<\/span><\/p>\n<p><span style=\"font-weight: 400;\">If you want to hire and keep the best, you must show that you are willing to invest in their future. So make professional development and growth a top priority. It will lead to top talent sticking around.<\/span><\/p>\n<p><span style=\"font-weight: 400;\">Besides contributing to a positive culture, when you develop your employees through professional learning, you also provide a pool of potential new leaders within your company. Employee engagement and retention will increase as they know that they can continue to get better at what they do. Your business benefits as you strategically and cost-effectively create, manage, and deliver personalised training to employees.<\/span><\/p>\n<p><b>Conclusion<\/b><\/p>\n<p><span style=\"font-weight: 400;\">With all the above ways to improve employee motivation, one underlying change you need to undertake is to upgrade your IT equipment. When employees have to deal with outdated equipment, it leads to frustration and sends the message that your business is not interested in staying updated.<\/span><\/p>\n<p><span style=\"font-weight: 400;\">For instance, an easy <\/span><a href=\"https:\/\/support.qashier.com\/en\/articles\/4200771-time-card-in-qashier-smart-terminal\"><span style=\"font-weight: 400;\">clock in\/out system<\/span><\/a><span style=\"font-weight: 400;\"> at the smart point of sale(POS) system that will help them track hours will relieve employees and managers of any miscommunication about working hours.<\/span><\/p>\n<p><span style=\"font-weight: 400;\">Qashier provides an easy-to-use system for <\/span><a href=\"https:\/\/support.qashier.com\/en\/articles\/4205733-staff-commission-rates-in-qashierhq-portal\"><span style=\"font-weight: 400;\">employee commissions<\/span><\/a><span style=\"font-weight: 400;\"> and time tracking. When hardware is efficient, your employees will feel less frustration and can concentrate on doing what they do best.<\/span><\/p>\n<p><span style=\"font-weight: 400;\">Other multiple digital solutions for businesses include QR code table ordering, table management (F&amp;B), employee management, customer relationship management (loyalty programs), inventory management, data analytics, and cashless payments in an all-in-one device.<\/span><\/p>\n<p><span style=\"font-weight: 400;\">Qashier promises a seamless setup within 10 minutes, without any need for technical expertise. It boasts a user-friendly interface that is simple for anyone to learn and use. You&#8217;ll find 7-days-a-week responsive technical support from the local team if you require assistance.<\/span><\/p>\n<p class=\"p1\">Qashier is also affordable, with prices starting from as low as RM4.40\/day, and this includes hardware, software, setup, training and 7-days-a-week local support.<\/p>\n<p class=\"p1\">Speak to us to see if Qashier\u2019s Smart POS can meet your business needs. Schedule a meeting with us <a href=\"#sign-up-now\"><span class=\"s1\">here<\/span><\/a>, contact us at <a href=\"tel:+60392121855\"><span class=\"s1\">+60 3-9212 1855 (Sales)<\/span><\/a> or email at <a href=\"mailto:hello@qashier.com\/my\"><span class=\"s1\">hello.my@qashier.com<\/span><\/a>.<\/p>\n","protected":false},"excerpt":{"rendered":"<p>A wave of resignations has registered worldwide, with enough numbers for news outlets to term this phenomenon &#8216;The Great Resignation&#8217;. It&#8217;s no different in Asia, where many ASEAN companies in Singapore, Indonesia, Malaysia, Thailand, and the Philippines face a shortage of skilled workforce as more quit and change jobs during the pandemic. The pandemic was &hellip;<\/p>\n<p class=\"read-more\"> <a class=\"\" href=\"https:\/\/qashier.com\/my\/blog\/2022\/04\/25\/how-to-hire-and-retain-good-employees\/\"> <span class=\"screen-reader-text\">How to hire and retain good employees<\/span> Read More &raquo;<\/a><\/p>\n","protected":false},"author":15,"featured_media":7272,"comment_status":"open","ping_status":"open","sticky":false,"template":"","format":"standard","meta":{"content-type":"","site-sidebar-layout":"default","site-content-layout":"default","ast-main-header-display":"","ast-hfb-above-header-display":"","ast-hfb-below-header-display":"","ast-hfb-mobile-header-display":"","site-post-title":"","ast-breadcrumbs-content":"","ast-featured-img":"","footer-sml-layout":"","theme-transparent-header-meta":"default","adv-header-id-meta":"","stick-header-meta":"","header-above-stick-meta":"","header-main-stick-meta":"","header-below-stick-meta":"","footnotes":""},"categories":[59],"tags":[],"class_list":["post-7271","post","type-post","status-publish","format-standard","has-post-thumbnail","hentry","category-running-your-business"],"yoast_head":"<!-- This site is optimized with the Yoast SEO plugin v25.6 - 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