{"id":10942,"date":"2023-07-20T07:00:41","date_gmt":"2023-07-19T23:00:41","guid":{"rendered":"https:\/\/qashier.com\/my\/?p=10942"},"modified":"2023-07-17T14:17:32","modified_gmt":"2023-07-17T06:17:32","slug":"7-reasons-why-retailers-are-not-satisfied-with-their-point-of-sales-system","status":"publish","type":"post","link":"https:\/\/qashier.com\/my\/blog\/2023\/07\/20\/7-reasons-why-retailers-are-not-satisfied-with-their-point-of-sales-system\/","title":{"rendered":"7 reasons why retailers are not satisfied with their point of sales system"},"content":{"rendered":"

The retail landscape is constantly evolving, reshaping, and revealing new challenges. A critical pivot in this ever-changing terrain is the point of sale (POS) system\u2014transactions must be pleasant, smooth and swift so that the customer leaves satisfied.\u00a0<\/span><\/p>\n

Yet, a report by McKinsey & Company finds that many retailers are unsatisfied with their point of sales (POS) systems.<\/span> One of the main reasons is that POS systems have not kept up with the evolving needs of retailers and customers<\/span><\/a>. 74% of customers surveyed have indicated that they want safe and contactless checkouts to continue in a post-pandemic world.\u00a0<\/span><\/p>\n

The traditional smart point-of-sale solutions are frustrating retailers.\u00a0<\/span><\/p>\n

To pinpoint how POS systems make a checkout process seamless, let\u2019s explore seven reasons why many retailers are unsatisfied with their POS systems, and why our Qashier smart POS solutions are a game-changer.\u00a0<\/span><\/p>\n

1. The Daunting Complexity and Learning Curve<\/b><\/p>\n

Navigating through a complex POS system can be overwhelming. It hinders efficient operations, not to forget that it also requires a significant learning curve. As the<\/span> McKinsey report<\/span><\/a> also found, complex and challenging POS systems can lead to data entry and processing errors, hurting the customer experience.<\/span><\/p>\n

The solution? Qashier. Its intuitive interface is designed for ease of use, ensuring a smooth and hassle-free user experience. With Qashier, no time is wasted on navigating through convoluted systems.<\/span><\/p>\n

2. Annoying Technical Issues and Downtime<\/b><\/p>\n

Technical glitches and downtime can spell disaster, especially during peak sales periods. <\/span><\/p>\n

For instance, systems that rely entirely on Wifi can lead to stressful situations when the Wifi network is interrupted. This is where retail point-of-sale software cannot work, leading to the inability to process transactions.\u00a0<\/span><\/p>\n

Qashier addresses this concern head-on with its cloud-based system and portable terminals. Data is preserved even during offline periods, syncing once the system is online. Qashier terminals are also portable and equipped with a rechargeable power source, ensuring uninterrupted operations.<\/span><\/p>\n

3. Limited Customisation<\/b><\/p>\n

One size does not fit all in retail point of sales, and the inability to customise POS systems is a common frustration. For example, some retailers may require a POS system to handle multiple payment types, while others may need to manage inventory across multiple locations.<\/span><\/p>\n

Why have one or the other? With one all-in-one Qashier solution, retailers can tailor their plans to suit their unique setup. Be it a<\/span> lite or essential tier<\/span><\/a> subscription, users can subscribe to the specific features they need, from time card and invoice management to discount management. And with a variety of terminals, Qashier’s flexibility ensures it can adapt to any retailer’s particular needs.<\/span><\/p>\n

4. Integration Challenges<\/b><\/p>\n

A POS system that can’t integrate with other systems is a bottleneck, no matter how efficient. If a retailer has an e-commerce platform that cannot be integrated with their POS system, they may have to manually enter data from online orders into their POS system. This can be time-consuming and error-prone, leading to order processing and shipping delays.<\/span><\/p>\n

Qashier breaks down this barrier with its seamless integration capabilities. From<\/span> GTO mall integration<\/span><\/a>, which connects retailers to every shopping mall in Singapore and Malaysia, to e-commerce platforms like Shopify and Woocommerce, Qashier ensures that retailers stay connected and informed.<\/span><\/p>\n

5. Lack of Scalability<\/b><\/p>\n

As businesses grow, their POS system needs to keep pace. A lack of scalability can quickly turn a once-suitable system into an operational nightmare. Especially if you want to expand your product offerings or introduce new stores, you may need a retail POS system that can handle these changes without compromising functionality or ease of use.<\/span><\/p>\n

With Qashier, scalability is built-in. Designed to grow with your business, Qashier syncs multi-chain stores to one back office, ensuring smooth operations regardless of your business size.<\/span><\/p>\n

6. High Cost and Confusing Pricing Models<\/b><\/p>\n

In business, cost-effectiveness remains a pivotal factor in making business decisions. Confusing or high-priced retail point-of-sale software can be a deterrent for many retailers.\u00a0<\/span><\/p>\n

Qashier, positioning itself as the best point-of-sale system for retail, introduces a comprehensive pricing plan suitable for all business stages. Moreover, businesses can<\/span> try Qashier app on their Android smartphone for free<\/span><\/a>, taking the guesswork out of the equation.<\/span><\/p>\n

7. Absence of Quality Customer Service and Support<\/b><\/p>\n

Even the best technology can falter without strong customer service and support. Recognising this, Qashier prides itself on offering best-in-class customer service, with dedicated support seven days a week. No matter when an issue arises, Qashier stands by, ready to help.<\/span><\/p>\n

By tackling these 7 typical pain points, Qashier emerges as the best point of sale system for retail, revitalising the industry with its refreshing approach.\u00a0<\/span><\/p>\n

More about Qashier<\/i><\/p>\n

So if you\u2019re a small business looking for an innovative smart POS solution, <\/span><\/i>contact us<\/a> or visit our website<\/a><\/span><\/i> to learn more about our cost-effective plans.<\/span><\/i><\/p>\n

Qashier offers multiple digital solutions, including QR code table ordering, table management (F&B), employee management, customer relationship management (loyalty programs), inventory management, data analytics, and cashless payments, in an all-in-one device.<\/i><\/p>\n

Qashier promises a seamless setup without any need for technical expertise. It boasts a user-friendly interface that is simple for anyone to learn and use. In addition, you\u2019ll find 7 days-a-week responsive technical support from the local team if you require assistance.<\/i><\/p>\n

Try the Qashier app for free on your own Android device! Alternatively, you can speak to us to see how Qashier can meet your business needs. Schedule a meeting with us <\/i>here<\/i><\/span><\/a>, via <\/i>WhatsApp (+60) 12 660 2741<\/i><\/span><\/a>, or email <\/i>hello.my@qashier.com<\/i><\/span><\/a>.<\/i><\/p>\n","protected":false},"excerpt":{"rendered":"

The retail landscape is constantly evolving, reshaping, and revealing new challenges. A critical pivot in this ever-changing terrain is the point of sale (POS) system\u2014transactions must be pleasant, smooth and swift so that the customer leaves satisfied.\u00a0 Yet, a report by McKinsey & Company finds that many retailers are unsatisfied with their point of sales …<\/p>\n

7 reasons why retailers are not satisfied with their point of sales system<\/span> Read More »<\/a><\/p>\n","protected":false},"author":27,"featured_media":10943,"comment_status":"open","ping_status":"open","sticky":false,"template":"","format":"standard","meta":{"content-type":"","site-sidebar-layout":"default","site-content-layout":"default","ast-main-header-display":"","ast-hfb-above-header-display":"","ast-hfb-below-header-display":"","ast-hfb-mobile-header-display":"","site-post-title":"","ast-breadcrumbs-content":"","ast-featured-img":"","footer-sml-layout":"","theme-transparent-header-meta":"default","adv-header-id-meta":"","stick-header-meta":"","header-above-stick-meta":"","header-main-stick-meta":"","header-below-stick-meta":"","footnotes":""},"categories":[1],"tags":[],"class_list":["post-10942","post","type-post","status-publish","format-standard","has-post-thumbnail","hentry","category-lifestyle"],"yoast_head":"\n7 reasons why retailers are not satisfied with their point 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