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The Impact of POS Feedback Systems on Customer Satisfaction: Is It Worth Implementing?

Running Your Business / By

In the age of social media reviews and online feedback, a customer’s voice is stronger than ever. One negative review or bad customer experience can have wide-ranging repercussions for retailers. Collating, understanding, and responding to customer feedback then becomes paramount for businesses looking at how to improve customer satisfaction and stay competitive. But how can …

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Creating a Seamless Multi-Channel Retail Experience with Qashier

Running Your Business / By

In today’s competitive market, multi-channel and omnichannel retail are becoming a necessity. More and more customers are expecting a unified, seamless customer experience when interacting with a brand’s touchpoints, both online and offline. While there are many benefits to a well-executed omnichannel retail experience, such as increased sales and repeated business, managing multiple channels can …

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Qashier unveils Treats, an offering that streamlines POS, payment, and loyalty mechanisms into an automated payment-linked loyalty solution

Press & Media / By

Note: this press release is also available in Malay and Mandarin * Qashier is the first POS and payment solution provider in Southeast Asia to offer this loyalty programme * The pilot launch of the loyalty programme boosted customer purchases by 26% and improved return rates within an average of eight days * The QashierXS …

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Exploring hidden costs associated with bad historical sales data

Running Your Business / By

Historical sales data is crucial for businesses, providing valuable insights into customer behaviour, market trends, and operational efficiency.  Utilising this data effectively enables informed decision-making that directly impacts profitability. However, bad sales data can lead to hidden costs. These include missed opportunities, inventory mismanagement, ineffective marketing campaigns, and misguided strategic planning. What are the types …

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Commission reward system for staff: How to incentivise success to retain excellence

Running Your Business / By

The power of a commission-based reward system for staff is more than just a feel-good perk! This reward system is a game-changer for your business, fostering a strong company culture, raising employee engagement, empowering team collaborations effectively, and creating a safe space for growth. Has your business started a commission-based reward system for staff yet?  …

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3 Benefits of a Handheld Mobile POS Terminal for SMEs

Running Your Business / By

In an era where traditional marketing and advertising tactics are facing diminishing returns, small to medium enterprises (SMEs) and home-based entrepreneurs are exploring alternative strategies to connect with their target audience. One effective approach that has emerged is event marketing at bazaars and fairs, which offers a direct line to consumers in a vibrant and …

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Refine 2024 Business New Year Resolutions with Wood Dragon Vigor

Running Your Business / By

Taukehs, Lao Pans, and bosses! Have you prepared your business New Year resolutions for a noteworthy transformation in 2024?  This year’s Chinese New Year celebrates the year of the Wood Dragon, which symbolises growth, success, and the early stages of development. Wood reflects humanity’s desire to strive, expand, and flourish. Hence, 2024 will be a …

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Malaysian halal market: What do F&Bs need to know

Running Your Business / By

As a global hub for halal products and services, Malaysia offers a lucrative market for F&B businesses. This makes possessing a halal certification not only enhances a store’s credibility but also boosts confidence among Muslim customers.  In this blog, we explore the significance of halal certification, consumer preferences, growth opportunities in Malaysia’s halal market and …

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Qashier Support Package: Integrated POS and payment solution meets long-term savings

Lifestyle / By

In the fast-paced dynamic retail landscape, merchants can struggle to keep up with the latest technology and trends to satisfy customers.  For instance, you might remember counters were once occupied with a sea of e-wallet QR codes to cater for customers’ variety of paying preferences. This common sight is eventually replaced with one DuitNow QR …

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Qashier Champions SMEs: POSsible with Qashier Support Package

Product, Running Your Business / By

The POSsible With Qashier campaign shines the light on the aspirational journey merchants in the F&B industry undertake – captured earnestly within the Tasha’s Big Dream video. The pulsating heart of any city, F&B enterprises, from quaint cafés to bustling diners, tell the story of aspiration, perseverance, and passion. With our campaign, we aim to …

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