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customer loyalty program

How Businesses Can Enhance Customer Loyalty With Qashier Treats

Running Your Business / By

In today’s competitive retail landscape, fostering customer relationships is more crucial than ever. Retaining existing customers is significantly more cost-effective than acquiring new ones, making loyalty programmes a vital tool for any business. As a leading Point Of Sale (POS) system provider in Malaysia, Qashier has introduced a new customer loyalty programme called Qashier Treats. …

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Redefining customer rewards for standalone QashierPay merchants with Treats loyalty

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Good news for standalone QashierPay merchants and users: you don’t have to miss out on Treats loyalty! With Treats, you can reward your customers with points each time you accept their payments via QashierPay, even without a QashierPOS software subscription. Qashier Treats features payment-linked loyalty (PLL), providing an innovative and seamless payment + loyalty experience …

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Streamlining rewards: The power of payment-linked loyalty

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Get ready to revolutionise your payment process into a loyalty-building dynamo with Qashier Treats payment-linked loyalty!  With this innovative technology, every tap-and-pay transaction allows customers to effortlessly accumulate Treats points, transforming everyday purchases into rewarding experiences. Forget complicated or manual loyalty rewards systems – Treats payment-linked loyalty is effortless for everyone, instantly rewarding customers with …

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Qashier Treats loyalty: Key to increasing customer retention

Lifestyle, Running Your Business / By

Introducing Qashier Treats, the newest loyalty feature that will help sweeten your customer rewards! Gone are the days of complicated loyalty programmes that frustrate merchants and customers. With Treats, we’re bringing simplicity and delight back to the customer loyalty experience. Earning and redeeming rewards becomes effortless. Whether your customers are grabbing their favourite morning coffee …

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The psychology behind customer loyalty programs and influencing consumer behaviour

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Customer loyalty is the lifeblood of successful businesses. Loyal customers spend more, return repeatedly, and become your best brand ambassadors. But what makes customers stick around? Beyond product quality and excellent service, clever psychology significantly influences consumer behaviour and encourages repeat visits.   The cost of acquiring new customers highlights the importance of loyalty. Studies suggest …

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Navigating Price Increase: Strategies to maintain customer loyalty

Running Your Business / By

Can your business retain customers while raising prices? Businesses in Malaysia have been navigating this delicate situation, especially with the recently imposed 10% tax on online purchases and the upcoming SST rate hike effective 1 March 2024.  While a price increase is inevitable, maintaining strong customer relationships can be achievable. With strategic planning, effective communication …

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The Sweet Spot in Customer Service: Understanding In-Store Preferences

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The landscape of customer service has undergone significant changes in recent years. With the rise of online shopping, brick-and-mortar stores are constantly vying for the attention and loyalty of customers. However, the age-old adage, “The customer is always right,” might be more nuanced than it appears at first glance. According to an enlightening study by …

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Turn customers into loyal fans with data analytics

Qashier, Running Your Business / By

According to Harvard Business Review, 75% of business leaders concluded that delivering a relevant and reliable customer experience is key to business success and growth. The key lies in understanding our customers on a deeper level, delving into their needs, desires, and preferences. Understanding customer satisfaction In order to satisfy your customers, it is important …

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Making a comeback! How to win back your customers’ hearts.

Running Your Business / By

The recent resurgence of Tutti Frutti in Damansara has sent waves of excitement among dessert enthusiasts. A nostalgia for Malaysians, Tutti Fruiti was the go-to frozen yogurt store for gatherings until its closure in 2016.  Tutti Fruiti’s successful comeback is a testament to the opportunities that SMEs can seize even after facing setbacks. Of course, …

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